Memorial Hermann Health System · 5 months ago
Laboratory Manager, Microbiology & Stat Labs, TMC
Houston, TX
Full-time
Onsite
Mid, Senior Level
4+ years expMemorial Hermann Health System is dedicated to delivering high quality, efficient care while creating exceptional experiences for the community. The Laboratory Manager will oversee operations in the Microbiology department and STAT labs, ensuring quality and patient satisfaction while managing staff and processes.
Health CareNon Profit
Responsibilities
Works with the Director to develop and implement processes and initiatives that monitor and improve customer satisfaction
Supports system and campus customer service initiatives. Is sensitive to customer service issues and responds appropriately
Builds and maintains effective relationships which create a high level of trust with laboratory employees and other departments
Works with the Director to continuously improve key laboratory processes, understands and utilizes the quality process, techniques and principles. Facilitates a team approach to problem solving and process improvement. Supports the hospitals quality process
Routinely supervises various laboratory processes including technical, non-technical, pre-analytical, post-analytical and processes involving the laboratory information system. Performs or oversees various administrative functions as delegated by the Director. Such functions may include maintaining appropriate inventory levels, staffing levels and payroll. Ensures that resources are used appropriately and maximum efficiency is achieved. Frequently represents laboratory management with or on behalf of the Director with physicians, patients and other departments
Supervises various laboratory employees overseeing their training and establishment/maintenance of competency levels
Performs timely employee performance evaluations and counseling when appropriate. Is an integral part of the interview process and provides the Director with input relating to hiring and termination. Routinely communicates new initiatives and policies to employees
Develops and implements departmental procedures in coordination with Medical Director to meet Regulatory Compliance such as TJC, FDA, AABB, CAP, CLIA, OSHA, and HCFA
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues
Other duties as assigned
Qualification
Required
Experience with high complexity testing is essential
Demonstrated leadership skills
Education: Bachelor's degree in medical laboratory technology, Biological Science, or related field; or equivalent combination of education and experience
Licenses/Certifications: CHS (Certified Histocompatibility Specialist) and/or CHT (Certified Histocompatibility Technologist) by the American Board of Histocompatibility and Immunogenetics (ABHI) and/or Board of Certification for Medical Technologist (MT) or Medical Laboratory Scientist (MLS) or Histotechnologist (HTL) or Cytotechnologist (CT) by the American Society of Clinical Pathology (ASCP) or American Medical Technologists (AMT)
Four (4) years of experience in laboratory operations, including two (2) years in a supervisory capacity
Excellent communication skills
Preferred
Hospital experience is preferred
Experience in clinical chemistry, hematology, coagulation, urinalysis required; Microbiology a plus
Experience managing teams of 25 or more employees; preferably in an acute care hospital setting
Company
Memorial Hermann Health System
Advancing Health. Personalizing Care.
10001+ employees
H1B Sponsorship
Memorial Hermann Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (6)
2023 (11)
2022 (6)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$5MKey Investors
The John M. O'Quinn FoundationBlue Cross and Blue Shield of Texas
2022-08-02Grant· $5M
2022-07-07Grant
Leadership Team
Michael Roussos
SVP, President of Academic Hospitals and CEO, Memorial Hermann-Texas Medical Center Campus
David Wong, MD
Director, Virtual Health Product Management
Recent News
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