Northwestern Memorial Hospital · 1 month ago
Resource Coordinator Environmental Science Supervisor Manager Level Support Services Environmental Full time Days
Chicago, IL
Full-time
Onsite
New Grad, Entry LevelNorthwestern Medicine is powered by a community of colleagues committed to delivering world-class care. The Resource Coordinator Patient Escort facilitates the scheduling and training of Dispatchers and Escorts, while also ensuring safe and timely patient transport and reporting.
Health Care
Responsibilities
Assesses transportation needs for assigned shift and monitors activities to ensure patients as being moved in a safe and timely manner
Responsible for running and maintaining key reports through the Patient Escort software (TTI), including response times and employee productivity
Assists in the coordination of employee scheduling, both long-term and daily needs
Serves in a support capacity for employee timekeeping, reporting (Kronos)
Identifies and communicates critical situations involving the transport of patients, blood, or specimens in accordance with departmental standards
Transports patients when volumes are heavy
Performs Dispatch functions if necessary
Operates, monitors all aspects of Electronic Transport software system; including entering requests, altering priorities, request audit, employee breaks, and appointments for diagnostic testing
Qualification
Required
High school diploma or equivalent
Must be able to speak, spell, read, write and understand English
Excellent communication skills and ability to interact well with patients of all ages
Must have exceptional patient relations skills
Must be able to work under stress in a fast-paced environment
Must demonstrate reliability, punctuality and good attendance
Ability to be on feet for the majority of the day
Excellent hygiene is a necessity
Must have no lifting restrictions
Enrollment in BLS training course within 2 months of hire and successful completion within 3 months
Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$10,000 Student Loan Repayment ($5,000 part-time)
$1,000 Professional Development per year ($500 part-time)
$250 Wellbeing Fund per year ($125 for part-time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase and Incentive Bonus
Paid time off and Holiday pay
Company
Northwestern Memorial Hospital
Northwestern Memorial Hospital is an academic medical center.
Founded in 1981Chicago, Illinois, USA
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Nguyen
Co-Founder of Volunteer Services to Cardiology Department
Adewumni Sulaiman
ECMO Specialist
Recent News
2025-09-23
Chicago Tribune
2025-07-29
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