Nextdoor · 1 day ago
IT Systems Engineer
Dallas, TX
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $130K/yr
5+ years expNextdoor is an essential neighborhood network that connects neighbors, public agencies, and businesses around local information. The IT Systems Engineer role focuses on designing, building, and maintaining enterprise identity and access management across Okta and integrated SaaS systems, ensuring security and operational efficiency for the organization.
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Responsibilities
Administer Okta by managing SSO/SAML/OIDC, SCIM provisioning, groups, policies, MFA, and app assignments with clear ownership and audit trails, ensuring security and efficiency that support organizational success
Design and operate self-service access workflows through Okta Request conditions, including approval routing, compliance tracking, and Jira integration for visibility and auditability
Build and maintain integrations across People (Workday), identity platforms (Okta), and SaaS applications (Google Workspace, Atlassian) using Okta Workflows, Tray.io, Workato, and API/webhook patterns to automate processes and increase efficiency
Own end-to-end employee lifecycle automation (Joiner/Mover/Leaver), including provisioning, access grants, and deprovisioning workflows. Document recovery paths for exceptions and verify alignment with the downstream systems
Implement secure workarounds for SaaS applications that don't support SSO, including service account management, credential governance, and automated deprovisioning
Serve as the escalation point for complex support and/or access-related issues originating from Level 1/2 helpdesk teams
Partner with Compliance and Company stakeholders on periodic UARs (access reviews), RBAC tuning, and audit support, using Request Conditions history and ticket linkages
Qualification
Required
3+ years of experience in Okta administration across SSO/SAML/OIDC, SCIM, group mapping, and policies, with a strong understanding of audit/SOX implications and documentation needs
5+ years of IT Support experience with escalation management and documentation
Proven hands-on experience with iPaaS and automation platforms (Okta Workflows, Tray.io, Workato) to implement approval flows, listeners, and provisioning logic tied to event triggers
Proficiency working with APIs and webhooks to integrate SaaS systems; ability to design workflows with retries and clear error handling paths
Administration of SaaS apps like Google Workspace, Atlassian (Jira/Confluence), and Slack in an enterprise setting, aligned to identity governance and service management practices
Clear stakeholder communication mindset and strong project management skills, helping align IT initiatives with business priorities and driving cross-functional impact
Experience incorporating AI tools (e.g., LLMs like OpenAI, Agents) into everyday processes to improve operational efficiency, empowering you to drive meaningful innovation within the team
Experience evolving self‑service models to improve user productivity while preserving scope boundaries
Comfort implementing compliant exceptions when SSO is not supported by a vendor, using owner/service accounts with traceability in Okta logs and downstream automation
Preferred
Experience with Okta logging, SIEM monitoring tools (Splunk, etc.), and reporting
Okta Certified Administrator or Okta Certified Professional/Consultant Certification
Other IT certifications (Jamf, A+, Network+, Google IT Support, etc.)
Benefits
Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option
OneMedical membership for concierge care
Meaningful equity grant for this role
Company
Nextdoor
Nextdoor is a private social networking platform that connects neighbors for them to exchange helpful information, goods, and services.
501-1000 employees
H1B Sponsorship
Nextdoor has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (31)
2023 (53)
2022 (39)
2021 (36)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
$723.8MKey Investors
Benchmark
2023-01-17Post Ipo Equity· $18.6M
2021-11-08Post Ipo Equity· $270M
2021-11-08IPO
Leadership Team
Nirav Tolia
Co-Founder and Chief Executive Officer
Michael Kiernan
Chief Revenue Officer
Recent News
Company data provided by crunchbase