Social Service Office Assistant jobs in United States
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The Salvation Army USA Eastern Territory · 1 month ago

Social Service Office Assistant

The Salvation Army USA Eastern Territory is seeking a Social Service Office Assistant for the Montclair Citadel Corps. This role is primarily responsible for the administration of the social services office, including receptionist duties, assisting case managers, and maintaining office organization.

Non-profit Organization Management

Responsibilities

Perform receptionist duties in the social services office, including but not limited to answering phones, redirecting calls, taking messages, and welcoming visitors/clients to the office
Conduct Pre-Screenings of potential consumers for shelter and prevention services
Assist Case Managers with client interviews as needed and collection of data required to complete their case files
Coordinate schedule for social work support with volunteer reception staffing
Assist with organizing and maintaining office inventories
Assist Business Administrator & Corps Officers with special event planning and execution
Maintain a filing system for social services and the business office
Assist with calendar maintenance and management
Monitor and maintain the general condition of the social service lobby and reception area
Assist in the upkeep of website and social media as needed
Receive and manage correspondence for staff and clients
Relate professionally to colleagues, the public, and all current and prospective clients
Uphold the standards and principles of The Salvation Army’s mission and ministry
Other duties as assigned that fall in the range and scope of this position, as assigned by supervisor

Qualification

Microsoft Office proficiencyAdministrative experienceSocial service experienceBilingual English/SpanishSensitivity to client needsSupport for missionCommunication skillsOrganizational skillsWork independently

Required

High School Diploma or equivalent required
Warm personality with strong written and verbal communication skills
Strong organizational skills and attention to detail
Ability to work well under limited supervision
Proficiency in Microsoft Office programs, including but not limited to Teams, Word, Excel, & Outlook
Must demonstrate sensitivity to the needs of the people we serve
Must understand and support the mission of The Salvation Army

Preferred

Prior administrative experience preferred
Related experience in a social service environment preferred
Bilingual English/Spanish preferred

Company

The Salvation Army USA Eastern Territory

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Every year, The Salvation Army helps more than 27 million people in nearly every ZIP code in America overcome poverty, addiction, and economic hardships through a wide range of social services.

Funding

Current Stage
Late Stage
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