Upside · 1 month ago
Analyst, Consumer Intelligence
NYC
Full-time
Hybrid
Entry, Mid Level
$120K/yr - $140K/yr
2+ years expUpside is a company focused on transforming brick-and-mortar commerce through innovative technology. They are seeking an Analyst, Consumer Intelligence to empower business intelligence for the Consumer organization, responsible for reporting, dashboards, and insights to improve the health of the consumer business.
AppsBusiness DevelopmentData ManagementMarketplaceMobile AppsRetailRetail Technology
Responsibilities
Own end-to-end Consumer reporting, delivering reliable weekly/monthly/quarterly business reviews and 'mission control' dashboards that provide a fast, cohesive read on performance
Build, maintain, and evolve dashboards in our BI stack; write scalable SQL and apply data modeling best practices to ensure performant, trustworthy self-service
Develop automated reporting and alerting to improve clarity and speed of decision-making; contribute to data quality checks and documentation for metric definitions
Lead ad hoc deep-dives on business questions; transform analysis into crisp, executive-ready storytelling with a point of view and next steps
Collaborate with Analytics Engineering and Data partners to improve upstream data assets; advocate for reliable pipelines and well-documented semantic layers
Partner with Finance to drive profitable, scalable growth—align on national and DMA level pacing, forecasting, ROI/IRR read; translating insights into clear recommendations that influence prioritization and tradeoffs
Partner with RGTM and Consumer teams to track funnel and lifecycle outcomes and quantify consumer impact on merchant performance
Define and standardize Consumer KPIs and metric definitions; align with Finance and Product on a single source of truth for core metrics and drivers
Qualification
Required
2+ years of experience in business intelligence, analytics, or a similar role supporting consumer or growth-oriented teams
Strong SQL proficiency and dashboarding skills; proven experience building executive-ready dashboards and reports that drive action
Excellent data storytelling and communication—able to simplify complex analyses, tailor for different audiences, and influence decisions
Experience partnering cross-functionally with Marketing, Finance, and Product to define requirements and deliver scalable BI
Experience developing data models and partnering with analytics engineers to publish those data models into production
Pragmatic, quality-focused approach to metric definitions, data validation, and governance in a fast-paced, high-ambiguity environment
Benefits
Medical, dental, and vision coverage starting on Day 1
Equity (ISOs)
401(k) program
Family planning programs + paid parental leave
Physical fitness and wellness memberships
Emotional and mental health support programs
Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break
Flexible work environment
Lunch reimbursement for in-office employees
Employee Resource Groups
Learning and Development stipend
Transparent culture
Amazing mission!
Company
Upside
Upside is a two-sided marketplace focused on driving value to all points of brick and mortar commerce.
201-500 employees
H1B Sponsorship
Upside has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$165MKey Investors
General Catalyst
2022-04-26Series D· $65M
2022-04-26Debt Financing· $100M
2020-08-31Series C
Leadership Team
Alex Kinnier
Co-founder & CEO
Jan Rubio
Co-founder
Recent News
2025-07-02
Progressive Grocer
2025-02-18
Company data provided by crunchbase