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Ace Hardware Corporation · 1 month ago

Shift Manager

Whitewater, WI

Part-time

Onsite

Mid Level

ACE Hardware is a retail company focused on providing genuine customer care. The Shift Manager will assist in store operations, ensuring maximum sales and profitability while managing associates and customer service.

HardwareRetailService Industry

Responsibilities

Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly

Assist in managing total store operating

Assure front end is providing customers with quick friendly service

Build and fill displays

Assist in keeping backroom neat and up to best practices standards

Assist in handling all associate issues

Assist in handling customer issues

Ensure all safety policies and procedures are followed by all Associates

Other duties as assigned

Manages 3-4 Associates in the store

Provide direction, coordination, and evaluation of the store and Associates

Follows NFI policies and applicable federal, state and local laws

Assign and direct work

Address complaints and resolves problems

Qualification

Product knowledgeLeadership skillsCustomer serviceInventory managementBasic mathOrganizational skillsCommunication skills

Required

High school diploma or general education degree (GED)

Possess product knowledge of hardware related products

Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

Write routine reports and correspondence

Present information and respond to questions from customers or associates

Basic math concepts (addition, subtraction, division, multiplication)

Customer Minded

Self-motivated

Honest

Organized

Leadership skills

Reliable

Product minded

Detail minded

Open minded

High energy level

Manages 3-4 Associates in the store

Provide direction, coordination, and evaluation of the store and Associates

Follows NFI policies and applicable federal, state and local laws

Assign and direct work

Address complaints and resolves problems

Regularly (Over 2/3 of the time) Stand, Walk, Use hands to finger, handle, or feel, Reach with hands and arms, Communicate with associates and customers, Lift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time) Climb, Balance, Stoop, Kneel, Crouch, Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time) Sit, Overhead lifting, Crawl, Smell, Lift and/or move up to 100 pounds

Vision: Close, Distance, Ability to adjust focus, Ability to distinguish colors

Occasionally work in outside weather conditions, Work in high places, Fumes or airborne particles, Toxic or caustic chemicals, Risk of electrical shock

Noise Level: Moderate in most areas, High in areas with lumber processing equipment

Benefits

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (Medical and Dependent Care)

Life Insurance

Voluntary Benefits

Paid Time Off

Retirement Plans

Employee Assistance Program

Company

Ace Hardware Corporation

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Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 70 countries.

Founded in 1924