Urrly · 1 month ago
Director of Client Success - Healthcare Service
Urrly is a fast-growing healthcare technology company that focuses on maintaining strong relationships with payer partners. The Director of Client Success will be responsible for owning these relationships, solving issues quickly, and demonstrating measurable results.
Artificial Intelligence (AI)Business DevelopmentInformation TechnologySales
Responsibilities
Own payer and plan relationships end to end
Lead business reviews and share performance insights
Track encounter outcomes and identify early risks
Align internal teams for smooth delivery and renewals
Prepare for contract expansions and renewals
Communicate ROI clearly to payer partners
Qualification
Required
3–5+ years in payer-facing client success or account management
Healthcare or provider network operations experience
Comfort working with distributed clinician operations
Proven track record supporting value-based programs
Authorized to work in the U.S
Benefits
Flexible schedule
Supportive team environment
Growth path