City of Burbank · 1 month ago
Part-Time Public Works Customer Service Representative
Montrose, CO
Part-time
Onsite
Entry Level
3+ years expThe City of Montrose is seeking a motivated and friendly individual to join their Public Works Department as a Customer Service Representative. The role involves providing quality customer service, assisting with public works requests, and supporting various administrative tasks.
CommunitiesRecyclingTravelWaste Management
No H1B
Responsibilities
Provide quality customer service by providing information and forwarding requests and complaints to Public Works and Utilities Division Superintendents. These include requests for street maintenance, trash and recycling services, park services, water and sewer services and all emergency services
Coordinate and monitor the Adopt-a-Street/Trails program with superintendents of Park and Street Divisions
Create and distribute work orders to appropriate division superintendents from requests from the Public. Calculate cost from completed work orders and deliver to Finance Department for processing
Research a variety of topics as needed and summarizes findings. Prepare graphics and text for city advertisements and brochures
Process departmental invoices and create requisitions. This can include calling vendors, tracking invoices, filing, and keeping statistical information
Responsible for accepting and processing payment for excavation permits, expended recycling, or other Public Works operations
Monitor vending machines stock level and addressing as necessary. Make necessary purchases & deposits after taking inventory
Monitor Public Works Yard access gate activity allowing vendors and public access to Public Works facilities
Assist the Public Works and Utilities Directors, division superintendents and City Engineer as needed. Coordinate arrangements for meetings, receptions and other events including food, room set-up, delivery etc. Compose and distribute meeting minutes when directed. Collect, sort and distribute mail, answer telephone, receive and distribute messages, and perform similar administrative tasks. May be requested to offer clerical assistance to other departments within the City of Montrose
Qualification
Required
High school diploma or general education degree (GED)
Must be proficient in operating computer systems to include but not limited to: Microsoft Office products, Caselle Clarity
Current Colorado drivers license with acceptable record
Preferred
One (1) year of courses from a college or technical school in business or public works related field
Three (3) years related experience and/or training; equivalent combination of education and experience
Benefits
Retirement Plan: A defined contribution investment program for non-sworn employees. The City will match dollar for dollar up to 8% of your gross base wages.
Paid Holidays: The following holidays are observed by the majority of City Offices.
Paid Vacation and Sick Leave: Employees receive vacation time each pay period after the first six (6) months of employment. Employees begin earning sick leave immediately.
Employee Assistance Program: Coverage is through Triad. Triad offers brief, solution-focused counseling for employees, their spouses or significant others, and their dependents under 26. The counseling is free and completely confidential.
Black Canyon Golf Membership: Free employee golf membership and 20% Rusty Putter and Pro Shop discount.
MRD Community Recreation Center Membership: Deeply discounted membership for employees and their dependents.
Company
City of Burbank
Nestled between the Hollywood Hills and the Verdugo Mountains in the heart of Los Angeles County, the City of Burbank covers 17.16 square miles and is part of the “Tri-Cities” area along with neighboring Glendale and Pasadena.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin Gray
Chief Information Officer
Recent News
2025-03-10
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