UST · 2 weeks ago
Server Lab Technician
Mountain View, CA
Full-time
Onsite
Mid, Senior Level
$38K/yr - $57K/yr
5+ years expUST is a mission-driven company that transforms lives through technology. They are seeking a Server Lab Technician to work with engineers to debug and resolve platform issues, assemble and configure server hardware, and support customers by troubleshooting platform-level issues.
ConsultingInformation ServicesInformation Technology
Responsibilities
Assemble, configure, and test server hardware platforms for bring-up
Install and configure operating systems (Linux, Windows, VMware) and drivers
Perform BIOS, CPLD, FW, VR, and BMC installation/flashing, including chipset driver updates
Connect systems to network environments using DHCP/Static IP configurations
Receive and investigate hardware/software issues reported by engineering teams
Develop and implement debug tools and procedures to accelerate issue resolution
Perform root cause analysis of hardware/software failures and document findings
Maintain detailed documentation of hardware/software configurations, debug activities, and results
Train and mentor new engineers on debug procedures, tools, and platform setup
Support customers by troubleshooting and resolving platform-level issues
Stay current on emerging hardware, firmware, and software technologies
Qualification
Required
Strong understanding of computer architecture, operating systems, and firmware
Hands-on experience with Linux, Windows, and VMware OS installation and driver configuration
Proficiency in firmware/BIOS/BMC flashing and debug workflows
Experience with debugging tools, triage techniques, and system validation practices
Excellent analytical, problem-solving, and root cause analysis skills
Ability to work independently in high-pressure environments while collaborating effectively with cross-functional teams
Strong communication skills and proven ability to quickly learn new technologies
Bachelor degree in Electrical Engineering, Computer Engineering, or experience on related field
5+ years of experience in Data Center Server lab technician/validation & Debug
Familiarity with hardware assembling, racking & stacking
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year
Receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
10 paid holidays
Eligible for paid bereavement leave and jury duty
Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
Eligible for medical, dental, and vision insurance
Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits
May purchase additional voluntary short-term disability benefits
Participate in a Health Savings Account (HSA)
Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines
Company
UST
UST is a Digital Transformations Solutions Provider.
10001+ employees
H1B Sponsorship
UST has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (870)
2024 (800)
2023 (647)
2022 (634)
2021 (612)
2020 (984)
Funding
Current Stage
Late StageTotal Funding
$250MKey Investors
Temasek Holdings
2018-06-27Private Equity· $250M
Leadership Team
Krishna Sudheendra
CEO
Alexander Varghese
Chief Administrative Officer & COO
Recent News
2026-01-05
Techcircle
2025-12-31
Hindu Business Line
2025-12-18
Company data provided by crunchbase