Brenntag · 2 hours ago
Customer Service Supervisor
Arvada, CO
Full-time
Onsite
Mid, Senior Level
5+ years expBrenntag is a leading company in the chemical distribution sector, seeking a Customer Service Supervisor to oversee customer service operations in the assigned region. The role involves managing the customer service team, ensuring customer satisfaction, and implementing process improvements to enhance efficiency and productivity.
ChemicalLogisticsManufacturing
Responsibilities
Oversee the customer service team, the central processing of orders, and coordinate customer service efforts
Direct the activities of all customer service representatives for respective branches with an emphasis on growing sales and net profits while continuously improving service and safety performance to meet Brenntag Pacific’s customer needs
Work closely with Customer Service teams across operating companies, ensuring proper synergies, streamlining communication and processes, and focusing on programs and initiatives
Create and implement ideas for process improvement to increase business efficiency and productivity
Manage the onboarding of customers to the central ordering platform
Ensure optimum performance in customer satisfaction and order accuracy and efficiency
Act as liaison with other departments to address and resolve internal and external customer and sales issues in a timely manner
Develop and enhance customer relationships in order to support the development and execution of growth strategies
Create a positive and professional environment while building a high performing team
Ensure that all reporting personnel have received the training necessary to safely and successfully perform their job
Observe, follow and enforce all Brenntag Pacific Policies and Procedures
Represent Brenntag Pacific in a professional manner
Attend all required training when scheduled unless absent from work
Qualification
Required
Associates Degree or equivalent from two-year college or technical school
A minimum of five years related work experience, or equivalent combination of education and experience
Preferred
Chemical industry experience
Benefits
Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
Paid parental leave
Education assistance program
Employee assistance program
Various healthcare plan options as well as 401(k)
Company
Brenntag
Brenntag is a suppiler of chemical distribution, covers with its extensive product and services.
10001+ employees
H1B Sponsorship
Brenntag has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (2)
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2010-03-29IPO
2006-07-25Acquired
Leadership Team
Asim Syed
Sr. Director, Food R&D, Americas
Recent News
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