Apply on Employer Site

Smilow Cancer Hospital · 1 month ago

Employee Relations Coordinator

New Haven, CT

Full-time

Hybrid

Entry Level

1+ years exp

Smilow Cancer Hospital is committed to supporting a high performance culture that emphasizes empowerment and quality. The Employee Relations Coordinator will support various HR initiatives, employee relations matters, and provide assistance in HRIS and benefits administration.

Hospital & Health Care

Responsibilities

1. Coordinator

1.1. Coordinates various HR initiatives such as Bring Your Child to Work Day, Know Your Numbers and other delivery network sponsored events as required

1.2. Assist with implementation of Diversity & Inclusion (D&I) events and initiatives

1.3. Prepare and implement presentations to Leadership and HR Center of Excellence (COE) coordination

1.4. Data management, administration in re Employee Engagement Survey

1.5. Administer Employee Emergency Assistance Fund

1.6. Respond to department, finance data requests (turnover, vacancy, recruiting, etc.)

1.7. Serve as backup resource for employee relations matters

1.8. Serve as primary resource to triage unemployment compensation claims/correspondence to the appropriate HR lead/HRBP

2. Employee Relations

2.1. Interprets policies to employees and/or supervisors to assist management in formulating responses

2.2. Ensures managers are aware of affirmative action goals and efforts to increase representation among minority populations

2.3. Facilitates employee communications efforts and provides appropriate feedback to management regarding responses, questions, or concerns

2.4. Provide advice, assistance and follow-up on company policies, procedures and documentation

2.5. Facilitate exit interviews with employees to gather information regarding company policies, benefits, salary and work environment

3. HRIS

3.1. Responsible for providing support to users on Manager Self Service and Employee Self Service. Trouble shoots and resolves issues

3.2. Coordinates reporting requests as needed

3.3. Process changes in HRIS/Lawson to include new hire and other data entry as necessary

4. Benefits

4.1. Assists in case management activities related to workers' compensation and disability claims

4.2. Responds to questions or concerns regarding employee benefit plans, workers' compensation, disability claims, and tuition reimbursement program, as appropriate. Explains benefit plans and answers employee questions. Resolves issues as they arise

4.3. Responds to questions or concerns regarding Employee Leave requests

5. Other

5.1. Assist managers with maintaining and updating job descriptions as necessary

5.2. Demonstrates positive customer service skills in dealing with all internal and external clients. If unable to answer a question or request assists caller in identifying appropriate resource

5.3. Performs other HR generalist duties as assigned

Qualification

Human Resources experienceHRIS knowledgeEmployee RelationsAnalytical skillsCustomer service skillsEmployment lawsMultitaskingPC skillsDatabase managementCommunication skillsOrganizational skills

Required

Bachelors Degree or equivalent experience required

One year experience in Human Resources with a working knowledge of Recruitment, HRIS, and/or Employee Relations strongly preferred

Candidate will demonstrate excellent customer relations, listening and writing skills

Must be able to communicate with compassion and courtesy

Excellent analytical and computer skills

Must have excellent PC skills including word, excel, PowerPoint and database management

Strong background and knowledge of Human Resource regulations and procedures including Wage and Hour, Benefits, Family Medical Leave, Recruitment and Salary Administration

Should be familiar with utilizing internet to search and obtain information

Must have strong organizational skills and be able to work independently

Must be able to multitask and adjust priorities as needed

Must be able to travel to various satellite locations through-out Connecticut and be flexible with work schedule

Must be able to attend early morning and evening meetings