Autocorp.ai · 1 month ago
Client Success Manager \- Bilingual
Autocorp.ai is transforming how humans buy cars with their innovative SaaS platform. They are seeking a bilingual Client Success Manager to guide dealerships to success, drive revenue, and ensure clients receive maximum value from their platform.
Artificial Intelligence (AI)AutomotiveFinancial ServicesFinTech
Responsibilities
Retain and grow your book of business through strategic, proactive communication
Introduce new product features and expansion opportunities that drive real revenue for our partners
Onboard and train dealerships so they can hit the ground running — and never slow down
Analyze results, identify trends, and build strategies that drive ROI
Stay a step ahead with proactive support, strategic recommendations, and high-impact follow-ups
You’ll be a key player between product, support, sales, and leadership — and the voice of the customer
Advocate for product enhancements and escalate when needed to ensure lightning-fast resolution
Qualification
Required
Bilingual Skills – You speak both English and French fluently, making it easy to connect with a wide range of clients
1–3+ Years of Experience – You've spent time in Customer Success, Account Management, or other client-facing roles where building relationships is key
Automotive Industry Know-How – Whether it's dealerships, wholesale, or automotive tech, your background gives you a leg up in understanding the unique needs of this space
SaaS Savvy – You've worked at a SaaS company or you're super comfortable navigating cloud-based platforms
Proven Portfolio Management – You've successfully managed B2B accounts, ideally with some responsibility for keeping clients happy and growing (think retention + expansion)
Company
Autocorp.ai
Autocorp's Fintech AI suite, AVA, is re-inventing how online car shoppers access credit & financing.