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Hot Dish Advertising · 1 month ago

Account Director

Minneapolis, MN

Contract

Onsite

Director/Executive

7+ years exp

Hot Dish Advertising is seeking a skilled and strategic Account Director to lead a portfolio of clients, focusing on delivering results and driving growth. The role involves overseeing strategy, communication, and execution on client accounts, while mentoring the Client Service team and strengthening client relationships.

AdvertisingBrand MarketingMarketing

Responsibilities

Build strong, lasting relationships with clients and internal team members

Fully understand each client’s business, goals, and competitive landscape to provide valuable insights and guidance

Lead client discovery and intake calls, setting a clear strategy for each project

Oversee marketing and media plan development; collaborate with Client Services team to refine objectives, scope, strategy, and budget

Finalize and lead kick-off meetings, ensuring strategy aligns with client goals and budget

Approve Project Lists, Scope of Work, and Flowcharts to ensure budget alignment and project inclusion

Guide and review all team recommendations, ensuring alignment with our core values and client goals

Provide strategic oversight and support to all departments (creative, media, account management)

Review and approve project deliverables, providing thoughtful, actionable feedback to align work with briefs and job tickets

Manage all client contracts, financial documentation, and monitor project profitability monthly

Review and approve creative and media briefs, ensuring alignment with client strategy and setting the team up for success

Lead client and internal meetings, providing insights, support, and clear follow-up steps

Share client wins agency-wide and document success for case studies

Mentor Account Executives and Account Coordinators, providing respectful, constructive feedback to support their professional growth

Recognize and celebrate great work across the agency, fostering a culture of collaboration

Manage Account Coordinators and Executives, setting clear objectives and expectations

Lead new client onboarding, gathering critical insights for the team’s success

Support Account Executives in collaborating with cross-functional leaders for resource allocation and timelines

Lead complex, integrated production projects, creating detailed overviews and estimate decks for clients

Participate actively in Client Services team L10 meetings, following EOS process to gain traction and set milestones

Qualification

Franchise marketing expertiseStrategic planningClient relationship managementTeam leadershipCreative problem-solvingCommunication skillsPresentation skillsMentoring skillsOrganizational skills

Required

Bachelor's degree in marketing, advertising, or equivalent experience

7+ years of client service and marketing experience in an agency setting

Expertise in franchise marketing and strategic planning

Proven success managing a book of business with an entrepreneurial mindset

Excellent organization, communication, and presentation skills

Demonstrated success in mentoring and leading team members

Creative problem-solving skills with a consensus-driven approach

Benefits

Generous paid time off

Medical, dental, and vision coverage

Quarterly and Annual Bonus programs for all employees

Ability to work from home, along with included equipment needed for a home office work environment (desk, chair, computer, computer accessories, etc.)

Fun Agency outings and events planned throughout the year

Annual tuition reimbursement, with a passing grade

6 Weeks Paid Parental Leave