ShipBob · 1 month ago
ICQA Associate (Sun - Thurs; 6am-3pm)
North Aurora, Illinois, United States
Full-time
Onsite
New Grad, Entry Level
$19.25/hr - $19.25/hrShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants. The ICQA Associate will monitor inventory activities, investigate discrepancies, and ensure that inventory control processes are followed to maintain operational efficiency.
E-CommerceLogisticsMobileSaaSShippingSupply Chain Management
Responsibilities
Investigate inventory discrepancies reported by the Operations team
Perform physical inventory cycle counts and reconcile inventory variances
Communicate updates and relay important operational information about clients directly to ICQA Lead
Resolve merchant facing requests around inventory related issues
Comprehension of cycle counts and inventory control processes according to written SOP’s
Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders
Ensure timely communications to MC team for any orders not able to be fulfilled due inventory discrepancies
This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality
Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness
Additional duties and responsibilities as necessary
Qualification
Required
Demonstrates the ability to quickly adapt to changing conditions and solve problems in a timely fashion
Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances
Possesses effective written and verbal communication skills; displays reading comprehension skills
Displays the ability to multitask and handle multiple issues at the same time without stress
Displays attention to details
Ability to lift up to 50 lbs without any health limitations
Able to stand and walk continuously during and up to an 8-10hr shift
Able to bend, stoop, reach above, and push/pull frequently
May be required to flex into other departments as needed
Benefits
Medical, Dental, Vision & Basic Life Insurance
401K Match
Weekly paycheck with paid overtime eligibility
Pay Progression Program
Paid Time Off & Sick Time Off
Comprehensive Benefits Package
Company
ShipBob
ShipBob is a global logistics company that offers an e-commerce fulfillment order platform for direct-to-consumer brands.
Founded in 2014
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$330.5MKey Investors
Bain Capital VenturesSoftBank Vision FundMenlo Ventures
2021-06-29Series E· $200M
2020-09-28Series D· $68M
2018-09-06Series C· $40M
Leadership Team
Dhruv Saxena
Co-Founder
Jacob Radkiewicz
Chief Technology Officer
Recent News
Company data provided by crunchbase