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Macy's · 1 month ago

Retail Receiving Support Associate, Willowbrook Mall - TX - Part Time

4000 Willowbrook Mall, Houston, TX, 77070, US

Full-time, Part-time

Onsite

New Grad, Entry Level

Macy's is a storied retail company that has been a part of memorable moments for over 160 years. They are seeking a Retail Receiving Support Associate to assist with store operations, maintain inventory accuracy, and enhance customer experiences through effective merchandise handling and customer interaction.

Consumer GoodsFashionRetail

Responsibilities

Play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience

Receiving and organizing merchandise to picking, packing, retrieving orders from our back-of-house storage and delivering them curbside to the customer; monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders, and you’ll help keep the stockroom and sales floor running efficiently

Greeting shoppers warmly, resolving issues, and delivering orders curbside with care

Review their goals, learn about new products and promotions, and prepare the store for success

Receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results

Greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment

Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves

Wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day’s success

Supporting one another with honesty, care, and collaboration so we can better serve our customers and communities

Strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results

Qualification

Inventory accuracyCustomer interactionTeamworkProblem resolutionEffective communicationAdaptability

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Read and understand employment policies and safety rules/procedures in English

Be comfortable communicating and collaborating with customers and colleagues

Meeting daily sales goal challenges

Enjoy meeting people, learning about them, and sharing information

Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

Standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions