FASTSIGNS® · 1 month ago
Sales and Customer Service Representative
Charlotte, NC
Full-time
Onsite
Entry Level
$14/hr - $18/hr
2+ years expFASTSIGNS is a leader in the sign and visual communications industry, seeking a Customer Service Representative. The role involves being the first point of contact for customers, preparing estimates, managing project delivery, and building relationships to drive sales.
Printing
Responsibilities
Be the initial point of contact for both current and prospective customers in our FASTSIGNS Center
Learn to prepare estimates, create work orders, and ensure timely delivery of finished projects
Participate in daily team meetings, support execution of business and marketing plans, and contribute directly to the success of the FASTSIGNS Center
Work with customers through multiple channels—email, phone, in person, and occasionally at their place of business
Build long-lasting relationships by turning prospects into loyal, repeat clients
Proactively follow up on inbound leads, online inquiries, and open estimates to convert opportunities into sales
Make outbound follow-up calls to dormant accounts and past customers to generate new business
Maintain an active sales pipeline inside the CRM by logging interactions, updating opportunities, and progressing deals
Qualification
Required
High school diploma or equivalent
Outgoing, responsive, eager to learn, and able to build strong customer relationships
Excellent listening, communication, and organizational skills
Comfortable working in a fast-paced environment and managing multiple projects at once
Ability to work under pressure while producing high-quality, accurate work
Preferred
2–3 years of retail, counter sales, or inside sales experience
Company
FASTSIGNS®
FASTSIGNS® is a signage, graphics and visual communications partner that provides comprehensive solutions to help customers of all sizes--across all industries--meet their business objectives and increase their business visibility through the use of signs, graphics, printing, promotional products and related marketing services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2014-07-22Acquired
Leadership Team
Gabrielle Mullinax
President and Owner
Recent News
EIN Presswire
2025-11-20
2025-11-14
Company data provided by crunchbase