Once Upon A Child - Timonium, MD · 1 month ago
Keyholder - Opener/Closer
Mays Chapel, MD
Part-time
Onsite
Entry Level
$18/hr - $20/hr
1+ years expOnce Upon A Child is North America’s #1 children’s resale franchise, dedicated to making style affordable and sustainable for families. They are seeking an energetic Keyholder to lead the team and deliver an exceptional in-store experience while managing daily operations and customer engagement.
Retail
Responsibilities
Lead assigned shifts—motivating the team, driving great service, and ensuring smooth daily operations
Open and close the store, including key control, cash handling, and security procedures
Greet customers, assist with shopping needs, and make product recommendations
Manage the buying process: review items brought in by customers, evaluate condition/quality, and communicate our Buy Policy with confidence
Price and tag merchandise, restock the sales floor, and maintain brand-standard store displays
Support in-store events, promotions, and merchandising resets
Operate the POS system for sales, buys, and returns
Maintain store cleanliness and organization
Support and coach team members to provide exceptional customer experiences
Jump in wherever needed—teamwork is everything here!
Qualification
Required
1+ year of retail, customer service, or shift-lead/keyholder experience
Proven leadership skills and comfort handling cash procedures
Strong communication and interpersonal skills
Ability to lift up to 40 lbs., stand/walk for up to 8 hours, and perform typical retail physical tasks
Preferred
High school diploma or equivalent preferred
Benefits
401(k)
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
$250 Shopping Spree Hiring Bonus after 90 days (20+ hrs/week)
Weekly paychecks
30%+ employee discount
Flexible scheduling
Paid sick leave, holidays, and PTO
Paid training + leadership development
401(k) eligibility
A supportive, inclusive team environment
Real opportunities to grow into management roles
Company
Once Upon A Child - Timonium, MD
Once Upon A Child® is North America's #1 Children's Resale Franchise, specializing in reselling gently used kids' clothing, shoes, toys, and baby gear.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase