Customer Support Engineer - AEMS Platform & Reliance jobs in United States
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Tata Consultancy Services · 1 week ago

Customer Support Engineer - AEMS Platform & Reliance

Tata Consultancy Services is looking for a Customer Support Engineer for their AEMS Platform & Reliance. The role involves supporting Linux and Windows operating systems, troubleshooting issues, and installing software on customer systems.

Business Information SystemsConsultingInformation TechnologyIT Management
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H1B Sponsor Likelynote

Responsibilities

LINUX and Windows Operating Systems
C, Java & Oracle Database
SQL, shell scripting, ability to read and interpret logs & debug files
Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc
System configuration and Hands on Experience in GitHub and ClearCase
Experience on Realtime or Mission Critical Systems
Must have experience in picking up and installing fixes on live customer systems
Proven track record of problem analysis, identification and resolution
Strong troubleshooting & debugging skills
Good communication skills (verbal and written)
MS office applications (Word, PowerPoint, Excel) and MS Outlook competency
Occasional travel may be required

Qualification

Linux Operating SystemsWindows Operating SystemsC ProgrammingJavaOracle DatabaseSQLShell ScriptingTroubleshooting SkillsMS Office ApplicationsGitHubClearCaseProblem AnalysisCommunication Skills

Required

LINUX and Windows Operating Systems
C, Java & Oracle Database
SQL, shell scripting, ability to read and interpret logs & debug files
Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc
System configuration and Hands on Experience in GitHub and ClearCase
Experience on Realtime or Mission Critical Systems
Must have experience in picking up and installing fixes on live customer systems
Proven track record of problem analysis, identification and resolution
Strong troubleshooting & debugging skills
Good communication skills (verbal and written)
MS office applications (Word, PowerPoint, Excel) and MS Outlook competency
Occasional travel may be required
BACHELOR OF COMPUTER SCIENCE

Benefits

Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Company

Tata Consultancy Services

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Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.

H1B Sponsorship

Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)

Funding

Current Stage
Public Company
Total Funding
unknown
2004-08-25IPO

Leadership Team

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K. Krithivasan
Chief Executive Officer & Managing Director
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Aarthi Subramanian
President and Chief Operating Officer
Company data provided by crunchbase