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Tata Consultancy Services · 2 weeks ago

.NET Production Support Engineer

Seattle, WA

Full-time

Onsite

Mid Level

$100K/yr - $120K/yr

Tata Consultancy Services is seeking a .NET Production Support Engineer to provide ongoing support for .NET applications. The role involves ensuring stability, performance, and availability in production environments while collaborating with business stakeholders to enhance business processes.

Business Information SystemsConsultingInformation TechnologyIT Management

H1B Sponsor Likely

Responsibilities

Provide ongoing support for .NET applications, ensuring stability, performance, and availability in production environments

Possess strong knowledge of RDBMS databases such as SQL Server and Oracle to troubleshoot and optimize data-related issues

Monitor application health and performance using tools like Azure Monitor, Application Insights, or custom logging frameworks

Ensure responsiveness and reliability of applications by proactively identifying and resolving performance bottlenecks and system errors

Implement and maintain security and data protection measures, including access control, encryption, and secure configuration

Collaborate with business stakeholders to understand and support business process enhancements, ensuring minimal disruption to production systems

Troubleshoot, debug, and upgrade software components as needed, including hotfixes and minor enhancements

Analyze and identify downstream implications of data loads/migrations, ensuring data quality and compliance with regulatory standards

Monitor and optimize SQL scripts, document database requirements, and investigate data anomalies in production systems

Work directly with business users and analysts to comprehend requirements, validate fixes, and ensure smooth operations

Participate in incident and problem management processes, including ticket resolution, escalation handling, and post-incident reviews

Support DevSecOps practices using tools like Git and Azure DevOps (ADO) for deployment monitoring and rollback procedures

Qualification

C#.NET FrameworkSQL ServerDevSecOpsASP.NET.NET CoreJavaScript frameworksAPI gatewayAgile methodologyProblem-solving skillsTeam collaboration

Required

Strong Experience in C# and Should have hands on experience in .net Web development using .net framework, Asp.Net, .Net MVC, C#, .Net Core

Strong debugging and problem-solving skills and ability to work independently and in a team environment

Web application architecture and lifecycle understanding

Analyze logs and trace issues

Perform root cause analysis (RCA)

Work independently and collaboratively in a support environment

Understanding of CI/CD pipelines and rollback procedures

Databases (SQL Server, Teradata), Oracle, Entity Framework/EF Core

JavaScript frameworks (Angular/React, NodeJs)

Test Driven development, Jasmine/Karma Unit testing and Protractor automation testing, NUnit/XUnit/SpecFlow

DevSecOps (Git/ADO)

Rest API, API gateway

Experience in Agile and Waterfall methodology