Riverstone Communities ยท 1 month ago
Bilingual Community Compliance Officer
West Palm Beach, FL
Full-time
Onsite
Entry Level
$16/hr - $18/hr
1+ years expRiverstone Communities is a well-established nationwide property management company seeking a Bilingual Community Compliance Officer for their Casa del Monte Mobile Home Park. The role involves ensuring resident compliance with community rules and regulations while providing exceptional customer service and maintaining an organized office environment.
Real Estate
Responsibilities
Issue weekly violations based on home standards
70% outside walking around the community - 30% in office completing administrative work
Exceptional face to face resident customer service
Firm with company policy and processes
Ensure 100% resident compliance with all community rules and regulations
Ensure 100% compliance with all resident violations
Reach a 95% customer satisfaction rate
Maintain an organized and productive office space 100% of the time
Assist management with issuing resident violations and following up with correction of the violations in a timely manner
Qualification
Required
Bilingual in both Spanish and English - fluently read, write and speak
1-2 years of experience within sales/marketing industry, preferably in mobile home property management or experience with compliance related matters
1-2 years of experience in customer service including diffusing situations - proven customer service skills
Ability to be very active - walking, bending, standing and lifting up to 50 pounds
Executes on tasks efficiently and meets necessary deadlines
Strong attention to detail
Sets high standards for themselves and for our residents
Strong written, oral, interpersonal communication skills, including telephone skills/etiquette
Strong computer skills - willingness to learn new platforms to get the job done
Willingness to read and understand rules and regulations and standards of the community and company
Benefits
Medical, Dental, and Vision benefit plan offerings for you and eligible family members
401(k) retirement plan, with a company match
13 Paid Holidays Off, which includes getting your birthday off
Robust Paid Time Off (PTO) and Wellness PTO
Maternity/Paternity Leave
A schedule that is flexible to your needs and the needs of the property
Ongoing training and internal growth opportunities
Company
Riverstone Communities
Riverstone Communities is a real estate company which Manufactured Home Park Management.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dawn Stackpoole, MBA
Chief Financial Officer
Sarah Riutta
Chief Operating Officer
Recent News
2022-10-26
Company data provided by crunchbase