Hard Rock Casino Northern Indiana · 1 month ago
SLOT TECHNICIAN I
Gary, IN
Full-time
Onsite
Entry Level
2+ years expHard Rock Casino Northern Indiana is seeking a Slot Technician I to maintain, troubleshoot, and repair electronic gaming machines. This role involves hands-on technical work, ensuring a safe and reliable gaming experience for guests through effective maintenance and repair of gaming devices.
Gambling & Casinos
Responsibilities
The Slot Technician I will analyze and respond to a variety of customer service-related issues
Technicians are responsible for the repair and maintenance of component level electronic circuitry in gaming devices
Responsible for the installation and removal of gaming devices
Day to day preventative maintenance; troubleshoots ticket-in ticket-out and coin machines; performs hopper tests; clears coin jams and bill validator jams
Assists in game conversions and firmware upgrades
Investigates and verifies any ticket issues
Maintains inventory of supplies needed to perform job function
Maintains and calibrates currency validators, executes machine moves, game conversions, installations, and floor upgrade of current ticket-in ticket out products
Responsible to investigate device malfunctions of various gaming devices and clears coin bill and coin jams
Performs the day to day repair and preventative maintenance of all slot machines
Perform work regularly, predictably and in a professional manner
Responsible for cleaning and sanitizing work and public spaces
Other duties as assigned
Perform work regularly and adheres to all Indiana Gaming Regulations
Qualification
Required
Must have high school diploma or equivalent
Must have good communications skills
Must have basic computer skills
Must have electronic background or minimum two-year experience in slot operations
Must have two (2) or more years' experience in the Gaming Industry or an equivalent customer service environment
Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission
Must successfully pass background check
Must successfully pass drug screening
Must be twenty-one (21) years of age
Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
Preferred
Prior experience in the Gaming industry strongly preferred
Company
Hard Rock Casino Northern Indiana
Hard Rock Casino NI offers a premier casino and entertainment destination for Northern Indiana residents and visitors.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase