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Jacksonville Transportation Authority · 1 week ago

Benefits & Leave Management Supervisor

Jacksonville, FL

Full-time

Onsite

Mid, Senior Level

4+ years exp

The Jacksonville Transportation Authority is seeking a Benefits & Leave Management Supervisor to oversee various human resources plans and procedures. This role involves supervising a team, managing leave administration, ensuring compliance with laws, and optimizing benefits programs for employees.

ConstructionFleet ManagementTransportation

Responsibilities

Supervise the daily operations of the benefits administration and leave management team, including workload allocation, coaching, training, and performance management

Own full-cycle leave administration: intake, eligibility, designation, required notices, certification management, tracking, recertifications, return-to-work, and job restoration

Serve as the SME for FMLA, ADA/ADAAA, state and local leave laws (e.g., paid family and medical leave, paid sick leave, kin care, military/USERRA), and company policies; ensure timely updates to practices and documents as laws change

Supervise the administration of JTA and JTM benefits plans, ensuring the accurate and timely processing of enrollments/changes/terminations, and compliance with COBRA and HIPAA regulations

Oversee and participate in renewals, new benefit implementation and open enrollment activities

Optimize the utilization of the health plan in conjunction with wellness initiatives to enhance productivity, organizational performance and participant quality of life

Integrate and make effective use of EAP, mental health and other behavioral programs as part of overall employee wellness

Utilize disability and other absence management programs to produce positive impact on attendance, productivity and return to work programs

Coordinate benefits and payroll impacts: benefits continuation, premium billing, PTO accruals, pay eligibility, STD/LTD STD/LDT integration, workers’ compensation overlap, COBRA triggers, and tax implications

Maintain metrics on benefit costs and trends and prepare recommendations for improvements and cost-saving measures

Supervise the administration, compliance and coordination of all employee leave programs including FMLA, ADA Accommodations, Leaves of Absence, disability leave, and all other policies and procedures related to leave

Supervise a team of benefits administration support staff. Collaborate with departments to improve optimal health and benefit plan effectiveness

Establish, manage and nurture effective business relationships with internal and external stakeholders. Manage vendor relationships and contract processes and negotiations to meet organizational goals

Analyze benefit plan results and initiate appropriate action to sustain desired benefit plan performance. Management and monitor the benefits budget, assuring appropriate allocations for revenue, expenses and fund balances are established, making regular adjustments as necessary

Utilize the value of services provided by contracted healthcare consultants

Provide oversight and management of health plan actuarial requirements, collaboratively working with actuaries and auditors

Supervise and evaluate the performance of vendor contracts. Identify and implement best in class practices in benefits and wellness programming

Manage the annual ACA process that involves collecting, tracking and reporting data on employee health coverage to the Internal Revenue Service

Responsible for filing the required forms by the annual deadline and ensure the 1095 and 1094 statements are sent out to employees

Supervise defined contribution retirement plans which supplement the Florida Retirement System retirement benefits

Develop and administer education and outreach programs to foster financial literacy for employees

Develop new and enhance existing communication plans and resources that assist employees in making maximum use of benefit programs to improve their health

Implement and manage engagement initiatives to enhance the participation in and value from health benefits, wellness initiatives, other benefits and financial programs for a diverse workforce

Assist other HR staff by making benefits, wellness and total rewards a part of the talent acquisition and management process, training programs and employee relations

Participate in and use published surveys in evaluating benefit and wellness programs for market comparisons

Oversee administration of JTA and JTM retirement-related benefit plans. Handle employee relations counseling and exit interviewing as needed

Perform other duties as assigned

Qualification

FMLA expertiseADA/ADAAA knowledgeBenefits administrationVendor managementBudget managementHRIS proficiencyData analysisEmployee relationsAnalytical skillsCommunication skillsLeadership skillsOrganizational skillsTeam playerConfidentiality

Required

Bachelor's degree with course work in human resources management, business administration, accounting and/or economics from an accredited college or university

Four (4) years of progressive and combined experience in benefit program development, administration and strategy, and vendor management and negotiation

Proficiency with HRIS and leave/case management platforms (e.g., SAP, Oracle, UKG, AbsenceSoft, FINEOS, Guardian/ReedGroup, Sedgwick) and ticketing tools

Two (2) years of experience in budget management

Two (2) years of experience in a supervisory role

Two (2) years of experience with benefit management systems, including report generation and data analysis

Advanced knowledge of U.S. benefits and retirement laws, including ACA, ERISA, HIPAA, FMLA, GINA and COBRA