Enmarket Arena · 1 month ago
Vice President of Business Development and Client Relations | Full-Time | Remote
United States
Full-time
Remote
Director/Executive
$125K/yr - $175K/yr
10+ years expOak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The Vice President of Business Development and Client Relations is responsible for driving growth and ensuring client retention while managing the full sales cycle and collaborating with internal teams.
EventsMedia and EntertainmentMusic
Responsibilities
Lead new account acquisition: conduct market research, define targets, prospect effectively, and execute multi-channel sales and marketing strategies
Develop compelling proposals, RFP/RFI responses, and presentations that showcase Spectrum’s differentiated value
Source and pursue networking opportunities across the industry, community events, and prospect engagements
Negotiate and finalize contracts in alignment with company standards, partnering with the SVP and Division President when appropriate
Maintain accurate pipeline records and CRM documentation for all sales activities
Build and sustain strong, trusted relationships with clients, prospects, influencers, and executive leadership
Identify at-risk clients early, create proactive retention plans, and drive successful contract extensions
Develop and lead a structured renewal process, including multi-year strategies where appropriate
Implement systems to measure satisfaction (surveys, reviews, feedback cycles), ensuring timely and strategic follow-up
Support accounting settlements, resolve client inquiries, and ensure elevated customer service
Serve as the primary liaison between OVG Hospitality and Spectrum, ensuring alignment on opportunities, client expectations, and cultural norms
Translate insights, needs, and expectations across both organizations to foster partnership and seamless execution
Communicate consistently with the SVP, Division President, sales support teams, and operations leadership on client opportunities and service needs
Support operations teams through accurate information flow, contract handoff, and startup oversight
Assist in commercial design and financial modeling to support proformas and business case development
Establish and uphold high standards for proposal quality, ensuring alignment with company strategy and market positioning
Maintain a robust professional network and stay ahead of industry trends to inform strategic direction
Qualification
Required
Proven relationship builder, negotiator, and closer
Exceptional verbal and written communication skills across all organizational levels
Demonstrated ability to build and maintain executive-level networks
Strong marketing, sales, and client experience management skills
High level of flexibility and comfort working across multiple teams, styles, and organizational cultures
Ability to manage time, prioritize effectively, and manage complexity with ease
Bachelor's degree or equivalent experience required
10+ years of relevant experience in sales, business development, or client relations
Preferred
Experience in live events, sports, entertainment, or hospitality strongly preferred
Benefits
Health, Dental and Vision Insurance
401(k) Savings Plan
401(k) matching
Paid Time Off (vacation days, sick days, and 11 holidays)
Company
Enmarket Arena
Enmarket Arena is a media and entertainment company that offers tenants music, events, and sports services.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase