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St. Peter's Health Partners · 7 hours ago

Sr. Receptionist - Provider Offices -Troy, NY - full time

Troy, NY

Full-time

Onsite

Senior Level

$18.50/hr - $23.90/hr

St. Peter's Health Partners is a healthcare organization that cares for more people in more places. The Senior Registration Associate is responsible for coordinating clerical duties related to the efficient operation of a medical practice, ensuring excellent patient service and adherence to revenue cycle metrics.

DentalFitnessHealth CareHealth DiagnosticsHospital

H1B Sponsor Likely

Responsibilities

Ensure distribution of work throughout the team is sufficient to meet daily schedules

Display leadership qualities

Manages daily staffing needs in coordination with office and float pool managers

Serve as a mentor and role model to all colleagues

Schedules patient appointments to maximize patient access

Handles all incoming calls and directs appropriately

Registers patient, obtains necessary consent forms and patient demographic data

Collects co-pay at check-in/or check-out when applicable. Documents monies collected and generate patient receipts

Acts as liaison between patients and clinical staff; monitors for delays and informs patient

Schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests

Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned

Obtains referrals for specialist office visits

Consistently and accurately passes charges in accordance with office policies and procedures

Information Processing: Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parses accurately in compliance with expected standards

Maintains patient confidentiality and adheres to HIPAA regulations

Works cooperatively with all team members to ensure quality patient care at all times

Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others

Cross covers other areas needed

Qualification

Customer serviceLeadership skillsMicrosoft OfficeMedical office experienceMulti-taskingHIPAA complianceCommunication skills

Required

Strong leadership skills required

High School Diploma/Equivalent Required

Demonstrated proficiency with Microsoft Office product and other computer applications

Demonstrated experience with delivering successful customer service

Demonstrated experience with handling multiple priorities in a deadline driven environment

Managing difficult customers respectfully and without confrontation

Ability to lift 25 lbs

Preferred

Associate's Degree Preferred

Previous Medical Office Experience Preferred

Benefits

Strong orientation program

Generous tuition allowance

Career development

Company

St. Peter's Health Partners

Glassdoor3.4

St Peters provides health care services.

Founded in 2011

Albany, New York, USA

10001+ employees

http://sphp.com/

H1B Sponsorship

St. Peter's Health Partners has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (1)

2021 (2)