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Siemens · 6 days ago

Mechanical Desk Engineer (West Palm Beach / Miami FL) - Mobility Customer Services

West Palm Beach, FL

Full-time

Onsite

Mid Level

$68K/yr - $92K/yr

Siemens is a long-standing provider of infrastructure and transportation solutions in the United States. They are seeking a Mechanical Desk Engineer to assist train staff with urgent queries and troubleshooting while ensuring high reliability and availability of their fleet of high-tech locomotives.

Artificial Intelligence (AI)ConsultingCyber SecurityInternet of Things

No H1B

Hiring Manager

Laurie A. Small MA PHR SHRM-CP

Responsibilities

Assist with troubleshooting or operational questions from the onboard crew

Develop action plans; measure and analyze results; initiate corrective actions; minimize variances' impact; continuously improve processes

Maintain a very close working relationship with the customer

Fault trending, fault analysis

Writing service-bulletins

Qualification

Mechanical EngineeringRolling Stock MaintenanceFRA / CFR KnowledgeTroubleshooting SkillsAnalytical SkillsInterpersonal SkillsLeadership Skills

Required

Bachelor's degree in Engineering or equivalent technical experience

Experience in operating rolling stock (Locomotive Engineer) and rolling stock maintenance

Experience in dealing with the FRA / CFRs

Knowledge of applicable laws and regulations

Strong interpersonal skills and a dynamic personality are needed to effectively collaborate with people at all levels within the organization, customer, and community

Ability to continually challenge the status quo, providing strong leadership for continuous improvement of results and efficiency

Ability to walk through a structured troubleshooting process - staying calm in complex and time-critical situations

Ready to develop deep technical and functional knowledge about our Venture Coaches and Charger Locomotives