Fike Corporation · 3 hours ago
Field Service Technician 1
Blue Springs, MO
Full-time
Onsite
New Grad, Entry LevelFike Corporation is a rapidly growing international manufacturer of pressure relief, explosion protection, fire suppression and detection equipment. They are seeking a Field Service Technician 1 who will provide electrical and mechanical support on maintenance and troubleshooting of Fike’s Explosion Protection systems while learning and developing under close supervision.
ManufacturingPublic Safety
Responsibilities
Learns and practices Fike Core Values: Focus on customers. Respect each other. Work together. Be accountable. Think differently
Assists with many projects relating to Fike supplied equipment
Assists with job site problem analysis
Along with team member(s), travels to various facilities, nationwide, as required
Learns emergency rebuild, routine service, and troubleshoots problems at job sites
Complies with Fike expense policy and provides weekly reports for customer billing and expense reimbursement
Along with team members(s), participates in emergency/after-hours trips requiring immediate attention to meet customer schedules
Learns knowledge of Fike systems and applications to assist in problem solving to both internal and external customers
Documents issues and findings and communicates effectively to required groups
Ensures resources comply with all customer safety requirements
Provides customer service in accordance with company policies, procedures and ISO-9001 requirements
Maintains the confidentiality of all information processed
Utilizes Fike’s electronic field service platform to prepare reports on work performed and document all pertinent information
Learns to operate lift equipment safely, including working at heights, and obtaining man lift certification as requested
Completes in person and on-line safety training
Performs related duties as assigned
Qualification
Required
High school diploma or equivalent
Mechanical or electrical aptitude
Solid verbal and written communication skills needed to accurately describe problems and communicate with customers
Valid driver's license
Must be able to obtain a Passport
Basic knowledge of Windows and/or Google Suite
Preferred
Associate's degree in engineering or an equivalent combination of education and experience
Basic understanding of NFPA standards and other related code requirements
Experience in computer and/or security networking
Previous field service experience for an industrial product
Benefits
Three Weeks Paid Time Off (PTO) pro-rated the first year & Paid Holidays
Medical Plans with FSA & HSA, Vision & Dental Plan
Paid Life and Long-term Disability Insurance
401(k) and Roth 401(k) Plan with Company Match Fully Vested on Day One!
Profit Sharing Bonus Program
Education Reimbursement
Employee Assistance Program
On-Site Fitness Center & Award Winning Wellness Program
Reimbursement for Safety Shoes & Glasses
Service awards & Recognition Program
Company Picnic, Quarterly Events and Holiday Lunch
Free Coffee/Tea, Lunch Utensils, Lunch Room Mini-mart, Free Parking
Company
Fike Corporation
Fike is the experienced, trusted global expert in rupture disc technologies, explosion protection, fire alarm systems and fire suppression solutions.
Founded in 1945
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brad Batz
President & CEO
Richard Winston
Chief Legal Officer, Executive Vice President & Corporate Secretary
Recent News
2025-04-04
Company data provided by crunchbase