Ciocca Automotive Western Division · 1 month ago
Appointment Coordinator - Business Development Center - Allentown
Allentown, PA
Full-time
Onsite
New Grad, Entry LevelCiocca Automotive is the largest privately held automotive dealer group in the tri-state area, and they are seeking an Appointment Coordinator to join their service team. The role involves managing service appointment calls, advising customers on services, and building relationships with clients.
Automotive
Responsibilities
Manage inbound service appointment phone calls
Make outbound appointment calls with dealer provided prospecting list
Check vehicle service history and look for open recalls
Advise customers of recommended services
Establish relationships with customers
Qualification
Preferred
Previous experience in a customer service-related fields welcomed, but not required
An excellent teammate with a collaborative attitude and eagerness to improve
Listen carefully to customer needs and concerns
Ability to build rapport with clients
Extraverted and friendly attitude
Prompt and courteous demeanor
Benefits
Employee discounts: purchases, repair, service
401(k) Retirement Plan (with employer match)
Employee Referral Bonus Program
Paid Holidays & Paid Time Off
Insurance package: including medical, dental, prescription and vision
Company
Ciocca Automotive Western Division
Welcome to Ciocca Automotive Western Division! As part of the Ciocca family, we strive to deliver top-notch automotive solutions and create lasting relationships within our community.
Founded in 1976
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase