Highgate · 1 month ago
Lead Host/Hostess
Highgate is a leading real estate investment and hospitality management company with a global portfolio of more than 400 hotels. The Lead Host/Hostess is responsible for greeting and escorting guests to their tables, ensuring all guest needs are met, and maintaining the dining area's standards.
Hospitality
Responsibilities
Greet and warmly welcome guests at the door
Escort guests to the dining room, and introduce them to their server
Answer the telephone, book reservations, and move tables together to accommodate large parties
Monitor the open dining sections of the restaurant for empty and cleaned tables
Estimate wait times for guests, and monitor the guest waiting list
Ensure all guest needs are met to the required standard
Correctly account for all payments taken
Perform other reasonable job duties as requested by leader
Qualification
Required
Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Approach all encounters with guests and employees in a positive, attentive, friendly, courteous, and service-oriented manner
Flexible and long hours are sometimes required
Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Ability to stand during the entire shift
Preferred
High School diploma and/or experience in a hotel or a related field preferred
Company
Highgate
Highgate is a United States-based real estate investment and hospitality management firm.
H1B Sponsorship
Highgate has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (8)
2023 (8)
2022 (5)
2021 (4)
2020 (18)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Trilantic North America
2014-10-08Private Equity
Leadership Team
Recent News
2025-07-08
Company data provided by crunchbase