Tata Consultancy Services · 2 weeks ago
PSA Engineer - Network Transmission - AEMS or Reliance
Melbourne, FL
Full-time
Onsite
Senior Level
$100K/yr - $150K/yr
5+ years expTata Consultancy Services is a leading global IT services, consulting, and business solutions organization. They are seeking a PSA Engineer - Network Transmission to develop advanced Power Systems Application software and ensure successful delivery of functions to meet project commitments, while collaborating with Electric Utilities and ISOs.
Business Information SystemsConsultingInformation TechnologyIT Management
Responsibilities
Responsible for advanced Power Systems Application software development and successful delivery of assigned functions to meet corporate project/product commitments. The responsibilities include: working with Electric Utilities or ISOs (Independent System Operators) and Transmission System Operators (TSOs) on functional software specifications, designing, coding, testing, integration, application tuning and delivery
Ensure customers’ success by fostering a balanced relationship that benefits both GE and the customer with the goal of producing the highest level of customer support and satisfaction. In this role, you will:
Take a leadership role in strategizing with internal staff and customers to solve and prevent re-occurrence of issues
Engage with customers on day to day issues; organize customer calls to facilitate implementation of solutions while adhering to change control, compliance protocols. Ensure solution does solve the customer’s issue
Mentors staff in troubleshooting and analysis methods
Knowledge transfer – write user/technical documentation and case notes. Act as a technical resource for staff
Primary contributor to Knowledge Base system for customer specific issues that will benefit the greater customer and support team
Analyze and troubleshoot issues involving all aspects of GE solutions, including but not limited to user interface, network and communication connectivity and performance, interoperability, data collection/storage, visualization, analytics, associated control systems and interfaces to enterprise systems
Own and manage personal caseload and perform case follow-up
Troubleshoot and identify product problems for presentation to engineering for resolution or disseminates appropriate information necessary to correct issues
Adhere to all Quality processes. Ability to be part of an on-call rotation for after business hour customer calls
Ability to travel to customer sites
Qualification
Required
5+ years of work experience in customizing and delivering Energy Management Systems preferably e-terrra AEMS - Reliance
5+ years of experience with C++, Java or other related language
5+ years of experience with GE's AEMS Reliance source design and development
5+ years of experience with electric utility industry practices
5 years of experience with LINUX and Windows Operating Systems
5 years of experience with C, Java & Oracle Database
SQL, shell scripting, ability to read and interpret logs & debug files
Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc
System configuration and Hands on Experience in GitHub and ClearCase
5 years experience on Realtime or Mission Critical Systems
Must have experience in picking up and installing fixes on live customer systems
Proven track record of problem analysis, identification and resolution
Strong troubleshooting & debugging skills
Good communication skills (verbal and written)
MS office applications (Word, PowerPoint, Excel) and MS Outlook competency
Reliance (Formerly known as XA/21) experience
Object-Oriented programming techniques, Oracle, and/or system administration
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
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