Host/Hostess, Caesars Sportsbook Bar (Caesars New Orleans) jobs in United States
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Caesars Entertainment · 1 month ago

Host/Hostess, Caesars Sportsbook Bar (Caesars New Orleans)

Caesars Entertainment is a leading casino-entertainment provider, and they are seeking a Host/Hostess for the Caesars Sportsbook Bar at Caesars New Orleans. The role involves providing exceptional service to guests, managing seating arrangements, and assisting with various tasks to ensure a welcoming atmosphere.

Food and Beverage

Responsibilities

Conducts assigned duties according to procedures
Greets guests quickly and courteously
Seat guests promptly and with a smile
Able to sell guest on all seating areas of the restaurant (i.e. bar and patio)
Be aware of table status and control seating times
Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.)
Knows how to ring up all transactions and all tenders
Assists the Service Attendants/Counter Attendants/Culinary areas when needed
Handles and solves any concerns and questions from customers
Keeps all guest areas clean and neat. Complies with all appearance standards
Enters guests’ merchandise in register, takes money from customer and accurately gives back change
Responsible for accurate control of cash drawer
Operates cash register and properly settles merchandise purchase
Itemizes totals and presents guests with the price for payment
Acts as a role model to other employees and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies

Qualification

High volume dining experienceCustomer service experienceOpenTable knowledgeBasic math skillsCommunication skills

Required

Must be at least 21 years or older to work in the casino
Understand variance policy of cash drawer and maintains low variance
1-year experience in customer service
Must possess basic math skills
Must be able to count cash drawer accurately
Must possess excellent customer service/communication skills
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must be able to maintain a neat, professional, well-groomed appearance and uphold company appearance/dress standards
Must be able to maneuver to all areas of assigned restaurant throughout entire shift
Must be able to accurately and quickly process all cash transactions
Must be able to tolerate areas containing secondary smoke
Must be able to work at a fast pace and in stressful situations
Must be able to read, write, speak and understand English
Must be able to respond to visual and aural cues

Preferred

High volume dining experience preferred
OpenTable or reservation system knowledge recommended

Benefits

FREE Downtown Team Member Parking
Discounted Monthly Bus Passes
Free Team Member Assistance Program
Team Member Discounted Hotel Room Rates
Fun and Free Team Member Events
Discount Program within Caesars Partner Network
Tuition & Student Loan Debt Repayment Assistance
First Time Homebuyer Program
Child Care Assistance Program
401k Matching

Company

Caesars Entertainment

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Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.

Funding

Current Stage
Late Stage

Leadership Team

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Martin Logan
Chief Product and Technology Officer (CPO CTO)
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Kenneth Fuchs
COO and Head of Sports
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Company data provided by crunchbase