Victory Casino Cruises ยท 4 months ago
Group Sales Manager/Director
Cape Canaveral, FL
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
5+ years expVictory Casino Cruises is Florida's most authentic Las Vegas-style casino experience, offering exciting cruises with gaming and dining options. The Group Sales Manager/Director will be responsible for generating and managing group sales, developing relationships with clients, and executing sales strategies for various markets.
Entertainment
Responsibilities
Lead Generation and Follow-Up
Follow up on incoming group sales leads to generate bookings
Pursue self-generated group sales leads
Develop and maintain relationships with clients to ensure repeat business and customer satisfaction
Tailor packages to meet client needs and enhance the group's experience
Sales Strategy and Execution
Develop and execute group sales strategies aimed at various markets, such as social organizations, corporate events, retirement communities, etc
Present and sell tailored group packages, including gaming, dining, and transportation options
Coordinate transportation options as needed, ensuring seamless service from booking through boarding
Staff Management and Training
Hire, train, and manage a team of regional sales professionals to expand the reach of group sales
Set and monitor sales goals for the team, ensuring alignment with company objectives
Provide ongoing support, guidance, and training to maintain high performance and customer satisfaction
Contract Management and Negotiation
Oversee contract negotiations for group sales, ensuring favorable terms for the company and clarity for clients
Work with internal teams to ensure compliance with all contractual obligations
Maintain accurate records of all bookings, contracts, and client communications
Collaboration and Coordination
Coordinate with onboard teams to ensure smooth and enjoyable group experiences, including any special requests
Work closely with the internal team on manifest counts and any changes that occur
Collect and analyze feedback to continually improve group packages and sales strategies
Retention and Client Relationship Management
Develop and implement customer retention strategies to encourage repeat bookings and referrals
Maintain regular communication with clients before and after bookings to foster long-term relationships
Reports
Provide weekly sales reports to CEO
Qualification
Required
Bachelor's degree in Sales Management, Hospitality, or a related field; or equivalent work experience
5+ years of experience in group sales, sales management, hospitality, or event planning, with a focus on customer relationship management
Proven track record of meeting or exceeding sales goals
Experience with managing a sales team, with strong leadership and motivational skills
Excellent negotiation skills with a strong understanding of contracts and terms
Strong organizational and communication skills, with attention to detail
Must have a 4 Year College Degree
Must Be Proficient In: Microsoft Word, Microsoft Excel, Google Drive
Preferred
Knowledge of sales management
Familiarity with customer relationship management
Experience with group transportation logistics
Computer proficient
Benefits
Base salary plus commission
Health benefits
Paid time off
Company
Victory Casino Cruises
AMERICA'S BIGGEST AND BEST CASINO CRUISE SHIP!! Four decks of vegas-style casino action...40,000 square feet...five hour cruise on the Atlantic Ocean with great food and FREE DRINKS while gaming!! You must be at least 18 years of age to gamble and 21 years of age to consume alcohol.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase