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Kuehne+Nagel · 3 days ago

Vice President, Southeast Customs Brokerage

East Point, GA

Full-time

Onsite

Director/Executive

$155K/yr - $175K/yr

10+ years exp

Kuehne+Nagel is a global leader in logistics, and they are seeking a Vice President for their Southeast Customs Brokerage. This role involves optimizing logistics operations, ensuring compliance, managing financial performance, and driving commercial growth in the customs sector.

Transportation/Trucking/Railroad

Responsibilities

Oversee end-to-end Customs entry processes with granular technical oversight, ensuring operational efficiency, accuracy, and timeliness in all Customs activities

Drive revenue growth through the acquisition of new clients, expansion of services offered to existing clients, and effective management of pricing strategies

In collaboration with national and regional teams, identify and implement process improvements to increase efficiency, reduce errors, and reduce customs clearance times

Leverage technology and automation tools to streamline customs processes, such as electronic data interchange (EDI) systems for filing entries

Maintain regular communication with clients to understand their needs, address concerns, and ensure high levels of satisfaction with service delivery

Lead performance evaluations, coaching, and mentoring programs that align team members with both fixed and growth mindset principles

Drive talent development, succession planning, and employee engagement initiatives

Respond to and resolve operational issues, such as customs delays, supply chain disruptions, or client escalations, in a timely and effective manner

Own full P&L responsibility for the Northeast Customs operations, monitoring and managing budgets, forecasts, and cost controls to meet financial targets

Analyze financial performance and implement strategies to improve profitability

Track and analyze the profitability of the brokerage operations, identifying areas for cost reduction and revenue enhancement

Implement cost-saving measures without compromising service quality, such as negotiating better terms with suppliers or optimizing resource allocation

Prepare and present financial reports to senior management, including profit and loss statements, budget forecasts, and variance analyses

Identify opportunities for digitization and automation by understanding the fundamentals of entry processing, organizational structure, and technical capabilities

Partner with IT and process teams to implement scalable solutions that enhance operational efficiency and data integrity

Advocate for technology adoption that aligns with business goals and customer expectations

Act as a key customer-facing leader in retention, business reviews, and solution development

Represent Customs capabilities in Trade Talks, articulating operational strengths and strategic value to customers

Partner with Sales and Account Management to support new business acquisition and customer sustainability

Translate operational capabilities into commercial value propositions

Qualification

Customs operations expertiseFinancial acumenLeadership capabilitiesProcess improvementTechnology adoptionCommercial intelligenceTeam buildingStrategic thinkingCollaborationAdaptability

Required

10+ years' industry experience with a minimum of 5 years managing and leading teams

The drive to create a culture of attitude, activity, and accountability across all levels of the team

Strategic thinking with hands-on operational expertise

Inspirational leadership that fosters accountability and growth

Commercial intelligence and a passion for customer success

Collaboration and adaptability in a fast-paced, matrixed environment

Commitment to building inclusive, psychologically safe teams that thrive on continuous learning

Technological fluency with a mindset for innovation and process transformation

Benefits

Health and welfare benefits

401k retirement savings plan

Tuition reimbursement

Incentive compensation for eligible roles

Company

Kuehne+Nagel

Glassdoor3.7

With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.

Founded in 1890

Schindellegi, Schwyz, CH

10001+ employees