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Tata Consultancy Services · 13 hours ago

ServiceNow Engineer

San Francisco, CA

Full-time

Onsite

Mid Level

$120K/yr - $140K/yr

Tata Consultancy Services is seeking a ServiceNow Engineer who will be responsible for developing and implementing various ServiceNow ITSM applications. The role requires expertise in configuring ServiceNow applications, as well as strong communication and collaboration skills to work effectively with project teams.

Business Information SystemsConsultingInformation TechnologyIT Management

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent, integrations

Ability to configure ServiceNow ITSM applications in alignment with approved design plans

Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing

Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS

Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively

Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability

Must be ServiceNow Certified Systems Administrator

Should possess knowledge in Agile/Scrum methodology

Basic knowledge with ITIL/industry standards

Knowledge of software development lifecycle (SDLC)

Behavioral competency

Effective communication skills with both non-technical and technical audiences (verbal and written)

Excellent Interpersonal skills to work with the project team members collaboratively

Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Qualification

ServiceNow ITSM DevelopmentJavaScriptServiceNow Certified AdministratorAgile/Scrum methodologySQL query creationITIL standardsBehavioral competencySoftware development lifecycleEffective communicationInterpersonal skills

Required