Apply on Employer Site

Kaiser Permanente · 1 month ago

IT Consultant IV, Solutions - Epic

United States

Full-time

Remote

Senior Level

6+ years exp

Kaiser Permanente is a leading healthcare organization, and they are seeking an IT Solutions Consultant for the Georgia market. The role involves providing solutions consulting, business relationship management, and technical leadership while collaborating with executive stakeholders and ensuring successful software delivery.

Health CareHospitalMental HealthNon ProfitPersonal Health

Comp. & Benefits

Responsibilities

Identifies and develops system requirements to include integration from various systems such as Kaiser Permanente managed, vendor managed, and third-party entity supported systems

Recommends and aligns Georgia strategy solutions with enterprise and market systems

Provides onsite customer relationship management with key IT, clinical, and health plan executives and leaders to understand current processes, identify efficiencies, and value opportunities

Represents the market as a technical expert in enterprise solution analysis initiatives and projects

Technical leadership and support on core and investment implementation efforts

Works with enterprise shared services and local support team to facilitate customer service for applications (and others as assigned) during implementation and post-production support

Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities

Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback

Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate

Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across multiple business domains

Develops and documents comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions

Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains

Maps current state against future state processes

Identifies the impact of requirements on upstream and downstream solution components

Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains

Identifies and validates value gaps and opportunities for process enhancements or efficiencies

Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions

Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design

Participates in evaluating third-party vendors as directed

Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains

Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business

Qualification

IT consultingBusiness analysisTechnical integrationsEpic EMR integrationsSoftware implementationCustomer relationship managementProcess improvementCross-functional collaboration