Community Access · 1 month ago
Assistant Program Director - Housing
Bronx, NY, US
Full-time
Onsite
Mid, Senior Level
$81K/yr - $81K/yr
2+ years expCommunity Access is a pioneer of supportive housing and social services in NYC for people with mental health concerns. The Assistant Program Director provides supervisory oversight of supportive housing programs, ensuring compliance with agency standards and promoting a stable community environment for participants.
Health CareMental HealthNon ProfitSocialSocial Assistance
Responsibilities
Provides supervisory oversight of the supportive housing program(s), including program leadership, staff development, service provision, community building, contract and budget management, and coordination with facility and property management
Supports the Program Director to ensure that services are provided within the scope of the agency’s mission and values and are consistent with the needs and desires of individual participants
Ensures that the program meets funder and agency standards for program census, staff recruitment, staff supervision, record keeping, reporting, budgeting and establishing and maintaining an environment for tenants and staff that is consistent with agency values, collaborating with other departments and programs, and developing and maintaining relationships with community members and organizations
Alternates 24/7 on call responsibilities with the Program Director and services as back-up in the Program Director’s absence
Ensures that building occupancy rate for supported units remains at 95%
Ensures that all services, follow-up and documentation are completed on time including: 85% of assessments and service plans for the program are completed on time, Assigned incident reports are reviewed and updated per the Incident Management Policy and complete Incident Packets are submitted on time for Incident Review Committee, All assigned external/internal databases are up to date, All assigned external/internal reports are completed and submitted on time
Program meets requirements for documented service hours with participants
Holds and documents individual supervision meetings with all staff members assigned at least every two weeks and group supervision on alternate weeks
Completes initial and annual performance evaluations and any corrective actions for staff on time
Ensures that monthly policy reviews are completed with staff and documented in the Bridge Training Tracking system
Qualification
Required
Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in harm reduction and recovery-oriented services
Ability to train and support staff on the implementation of CA values and practice approach
Minimum of two years working in supportive housing with people who have a history of homelessness, substance use, and/or mental health diagnosis. required
Demonstrated leadership skills, ability to work as part of a team, and skill in communicating program goals and holding people accountable to reaching them
Ability to monitor details of program operation
Ability to prioritize and meet deadlines
Strong analytical ability
Excellent oral and written communication skills
Be creative and flexible
Ability to utilize various computer programs, specifically Microsoft Word and Excel
Show initiative and be responsible for follow through
Ability to maintain confidential information, as related to position
Ability to work independently and as part of a team
Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving
Must be fingerprinted and cleared through a background clearance process
Preferred
Bachelor's Degree in related field preferred – work experience within field may be substituted for degree
Minimum of two years of supervisory experience preferred
Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants
Company
Community Access
Community Access is a civic and social organization that supports housing and social services for people with mental health concerns.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.3MKey Investors
Anthem Blue Cross & Blue ShieldAffinity Legacy
2024-03-15Grant· $0.3M
2023-08-16Grant
Leadership Team
Patricia Johnson
Chief Operating Officer
Charisse Clark
Talent Acquisition Partner
Recent News
2026-01-16
2025-11-24
2025-11-08
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