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Brown University · 1 month ago

Residential Graduate Staff, Pre-College Student Life

Providence, RI

Full-time

Onsite

New Grad, Entry Level

Brown University is a leader in higher education, dedicated to providing rigorous academic opportunities through its Pre-College Programs. The Residential Graduate Staff will facilitate a supportive living-learning environment for pre-college students, supervising staff and ensuring a vibrant student life experience.

EducationHigher EducationUniversities

Growth Opportunities

No H1B

Responsibilities

Facilitate a vibrant student life experience for Pre-College participants that is developmental, memorable and fun

Build and maintain a welcoming, safe, and inclusive student community while addressing student needs

Learn about the Pre-College programs in order to better support student success in and out of the classroom

Demonstrate acceptable standards of conduct within the residence hall and larger campus communities

Enforce Pre-College policies and procedures for Pre-College students, including addressing participant behavior directly with participants and ensuring appropriate documentation, communication and accountability

Intervene with unsafe, inappropriate and concerning behavior and ensure proper follow-up and documentation

Provide developmental advising for participants and make appropriate referrals to colleagues and/or emergency support personnel, as necessary

Assist seasonal staff with individual and group concerns regarding conflict resolution and mediation

Serve as a primary administrator for non-academic student conduct cases, as needed

Serve as a case manager for student wellness concerns, as needed

Supervise a cohort of undergraduate seasonal staff as paraprofessionals in critical residential roles, ensuring that a comprehensive and consistent program of support and accountability for staff is maintained

Build and maintain supportive professional relationships with and within your cohort

Facilitate weekly staff meetings to provide updates on behalf of the Pre-College Student Life professional team, review community trends and issues, and address questions and concerns for staff members

Meet individually with assigned staff to provide guidance and support regarding staff and student needs and to provide holistic mentorship, contributing to staff’s professional development and skill development

Provide guidance and support to assigned staff in their work with seasonal staff and students to ensure that student engagement is developmentally appropriate, student-centered and supports inclusive communities

Oversee staff appreciation efforts, including managing related budgets

Delegate tasks and share pertinent information with appropriate staff

Provide ongoing verbal and written feedback to assigned staff regarding their overall job performance and professional development, including student support competencies, customer service abilities, supervisory skills, project management skills, and contributions to the larger staff team

Enforce Pre-College Program policies and procedures for seasonal staff

Intervene with and report unsafe, inappropriate, and/or concerning behavior by seasonal staff to appropriate professional staff members

Manage time off for assigned seasonal staff and assist professional staff with seasonal staff time tracking

Support seasonal staff training by: Attending all sessions and ensuring attendance of assigned staff. Holding seasonal staff accountable for actively engaging in sessions and completing all relevant quizzes and other assessment tools. Participating in the planning and implementation of training sessions along with professional staff. Supporting professional staff with communication to seasonal staff, logistical needs, and other needs as they arise. Facilitating pre-planned on-going training sessions for seasonal staff during staff meetings throughout the duration of employment. Developing supplemental training resources for staff to refer to throughout the summer

Respond to inquiries quickly, thoroughly, and productively to ensure participants continue to have trust in the program’s ability to support them toward successful completion

Be visible, available and approachable to support participants and their families and other support systems

Serve on a rotating on-call schedule as part of a multi-level crisis response team aimed at supporting Pre-College students when programs are in session. On-call coverage spans daytime, evening, weekends and holidays

Support seasonal staff in their enforcement of a 10:00pm Pre-College curfew for participants in the program and remain in your residence hall(s) until 6:00am the next morning for continued supervision overnight

Be available to assist in case of emergency or unplanned student need with little to no prior notice

Complete administrative paperwork, including but not limited to health and safety forms, facilities work orders, media services work orders, duty logs, payroll sheets and program forms, in a timely manner

Assist with the collection of documents, forms and waivers from students

Facilitate all Sunday check-ins for residential programs and orientation sessions as a visible member of the Pre-College Student Life team

Coordinate logistics and provide assistance with the Pre-College check-out processes

Complete tasks and training for Pre-College Student Life during weeks when Pre-College students are not in your residence hall(s)

Work collaboratively with various University departments such as Media Services, Brown Card Office, Facilities Management, Conference Services, Dining Services, the Office of Residential Life and the Department of Public Safety

Manage at least one auxiliary assignment (these may include, but are not limited to, Room Inspections, Health Services Support, Fire Drills, Weekly Check-In, Staff Evaluation and Student Conduct) throughout the summer

Maintain appropriate levels of privacy, confidentiality, discretion, and diplomacy at all times

Staff may be required to move their room assignment to accommodate pre-college student housing

Complete other duties as assigned, as the summer is a fast-paced and dynamic work environment

Assist in building a sense of team and collaboration within the staff

Attend and participate in all applicable training sessions

Participate in ongoing training opportunities throughout summer

Attend and participate in all required staff meetings (typically 2-3 per week), as well as weekly one-on-one meetings with your supervisor

Be accessible via Brown-issued phone and email to address issues in a timely manner

Participate in debrief meetings and evaluations at the conclusion of your employment

Qualification

Student developmentSupervision skillsCrisis responseCultural competenceCommunication skillsTeam collaborationConflict resolutionMentorship

Required

Be enrolled in a graduate program or have completed a graduate degree within the last six months, or have an equivalent combination of education and experience

Have no other obligations for the duration of the employment dates including, but not limited to employment, internship, or academic course (unless directly connected to this position and you have received prior approval from the Assistant Director for Staff Development, Pre-College Student Life)

Reside on campus for contract dates

Evening and weekend work expected. A typical week will be 40 hours of work; however, the number of hours per week will fluctuate based on campus and residential community needs

Abide by all staff policies throughout your contract dates

Maintain confidentiality regarding all participant information

Demonstrate cultural competence and inclusiveness; sensitivity to and understanding of diverse perspectives that participants and staff bring to their work, including those of academic, socioeconomic, culture, race and ethnicity, gender, sexuality, and intersectional identities

All offers of employment are contingent upon successful completion of background check and education requirements

Due to the on-call requirements, the person in this position must be able to exercise good judgment with minimal sleep

Move about inside the office and throughout all residence halls – encompassing :2.1 million square feet

Occasionally work in a variety of outdoor weather conditions

Due to safety concerns with minors, graduate staff are not permitted to have guests visit and/or stay in their residential spaces. Employees will need to seek alternative off campus options to host guests

Benefits

Housing (single room) and meals are provided and not included in compensation.

Permitted four vacation days with prior approval by supervisor.

Membership to the Brown University Nelson Fitness Center for the duration of your employment.

A smart phone and laptop to use for work-related purposes.

Free on-campus parking and free ridership on RIPTA (Rhode Island Public Transit Authority).

Company

Brown University

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Brown University is an Ivy League research university that provides undergraduate and graduate programs. It is a sub-organization of Brown University Health.

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