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Community Access · 1 month ago

Assistant Program Director - Housing

Bronx, NY

Full-time

Onsite

Entry, Mid Level

$81K/yr - $81K/yr

2+ years exp

Community Access is a pioneer of supportive housing and social services in NYC for people with mental health concerns. The Assistant Program Director provides supervisory oversight of supportive housing programs, ensuring services align with the agency's mission and managing staff development, service provision, and community relationships.

Health CareMental HealthNon ProfitSocialSocial Assistance

Responsibilities

Provide supervisory oversight of supportive housing program(s)

Support the Program Director to ensure services are provided within the agency’s mission and values

Ensure that building occupancy rate for supported units remains at 95%

Ensure that all services, follow-up and documentation are completed on time

Hold and document individual supervision meetings with all staff members assigned at least every two weeks

Complete initial and annual performance evaluations and any corrective actions for staff on time

Ensuring that monthly policy reviews are completed with staff and documented in the Bridge Training Tracking system

Collaborate with other departments and programs

Develop and maintain relationships with community members and organizations

Alternate 24/7 on call responsibilities with the Program Director and serve as back-up in the Program Director’s absence

Monitor details of program operation and prioritize to meet deadlines

Train and support staff on the implementation of CA values and practice approach

Ensure program meets funder and agency standards for program census, staff recruitment, staff supervision, record keeping, reporting, budgeting and establishing and maintaining an environment for tenants and staff that is consistent with agency values

Qualification

Supportive housing experienceSupervisory experienceLeadership skillsHarm reduction expertiseAnalytical abilityMicrosoft WordMicrosoft ExcelBilingual SpanishOral communicationWritten communicationConflict mediationTeamworkProblem solvingConfidentialityCreativityFlexibilityInitiative

Required

Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access, with particular expertise in harm reduction and recovery-oriented services

Ability to train and support staff on the implementation of CA values and practice approach

Minimum of two years working in supportive housing with people who have a history of homelessness, substance use, and/or mental health diagnosis. required

Demonstrated leadership skills, ability to work as part of a team, and skill in communicating program goals and holding people accountable to reaching them

Ability to monitor details of program operation

Ability to prioritize and meet deadlines

Strong analytical ability

Excellent oral and written communication skills

Be creative and flexible

Ability to utilize various computer programs, specifically Microsoft Word and Excel

Show initiative and be responsible for follow through

Ability to maintain confidential information, as related to position

Ability to work independently and as part of a team

Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving

Must be fingerprinted and cleared through a background clearance process