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Abby Care · 2 weeks ago

Business Development and Partnerships Associate

Springfield, MA

Full-time

Hybrid

Entry, Mid Level

$60K/yr - $120K/yr

2+ years exp

Abby Care is a company focused on addressing the challenges of family caregiving. The Business Development and Partnerships Associate will play a crucial role in building relationships and referral pathways within the healthcare community to ensure families have access to care.

Child CareHealth CareHome Health Care

Responsibilities

Get Abby Care's name out there. Build Abby Care’s presence across the Greater Springfield Area by developing relationships with hospitals, provider groups, and healthcare facilities, and by attending events and fairs to connect with key stakeholders

Own the referral pipeline. Map, penetrate, and expand priority channels across PCP groups, hospital systems, home health, and CMAs; turn warm intros into formal referral pathways with clear feedback loops

Building relationships with families. You will be responsible for engaging with families in the community by sharing information at events, resource fairs, meetups, and other gatherings. Your role is essential in ensuring more families have access to care

Enterprise pitching. Lead pitches to health system administrators and connectors in the local ecosystem, sharing program benefits and successes to close multi-location partnerships

Case manager ecosystem cracking. Build a trusted bench of case managers, social workers, and discharge planners; run consistent touch patterns, info sessions, and awareness initiatives to drive steady, high-quality referrals

Territory playbook. Create and iterate a repeatable GTM for the market (account lists, talk tracks, objection handling, etc.) and report weekly on funnel, conversion, and time-to-referral

Qualification

Healthcare business developmentReferral pipeline managementRelationship buildingCase management experienceSpanish languageROI storytellingObjection handlingCross-functional executionProcess-drivenMetrics-drivenCRM proficiencyTerritory managementCommunication skills

Required

2–5+ yrs healthcare BD/partnerships (PCPs, hospitals, CMAs, home health) with a proven referral-engine track record

Existing in-market ties to case managers/discharge planners and major provider groups; can show programs built from zero

Effortless relationship builder with strong communication, ROI storytelling, and objection handling skills

High-agency operator who executes cross-functional work in ambiguity; process- and metrics-driven with disciplined CRM and territory cadence

Preferred

Spanish and outreach/sales/case management experience preferred

Benefits

Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.

Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.

Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat.

Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).

Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.