Aubuchon Company · 1 month ago
Sales Associate (Full Time) - Ace Aubuchon Hardware
Middlebury, VT
Full-time
Hybrid
New Grad, Entry Level
$15/hr - $17/hrThe Aubuchon Company is a 4th generation family company with over 100 retail locations. They are seeking a Sales Associate to provide expert customer service, build relationships, and ensure an exceptional shopping experience for customers in the home improvement sector.
E-CommerceHardwareRetail
Responsibilities
Provide world-class customer service, ensuring customers feel valued throughout their shopping experience
Actively greet customers, understand their needs, and confidently guide them to solutions
Recommend products and complementary items to complete projects, explaining features and applications
Use Theatro communication technology to stay connected with the team
Promote the loyalty program, in-store events, and monthly promotions
Encourage customers to share feedback via Google reviews or other company-approved platforms
Accurately process sales and returns using the POS system
Maintain a clean, organized, and safe workspace, including aisles, shelves, and cashier stations
Monitor inventory levels and communicate restocking needs to management
Fulfill online orders promptly and accurately for in-store and curbside pickup
Develop expertise in assigned departments and related categories to assist customers with specific projects
Perform hands-on services, including filling propane, key cutting, glass cutting, screen repair, and cutting chain, wire, and rope
Operate forklifts and powered material handling equipment safely for stocking and inventory movement
Address technical and product-related inquiries, escalating complex questions as needed
Assemble products for in-store displays and customer orders
Complete required safety training and certifications, including forklift operation
Report hazards or unsafe conditions immediately to the Leader on Duty
Follow all company policies, safety regulations, and Aubuchon’s Core Values
Qualification
Required
Must be at least 18 years old
Strong interpersonal and communication skills with a customer-first approach
Organizational and problem-solving skills
Basic math skills for transactions, inventory management, and project estimates
Ability to operate tools and machinery, including key-cutting machines, material-handling equipment, and forklifts
Willingness to complete forklift and propane certification within 90 days of hire
Positive, professional, and approachable demeanor
Flexibility to work weekends and adapt to business needs
Must be able to lift up to 50 lbs.; frequent lifting/carrying of up to 25 lbs
Ability to stand, walk, bend, twist, push, and reach throughout shifts
Must be comfortable working in an animal-friendly environment (accommodations available upon request)
Preferred
High school diploma or equivalent preferred
Prior retail or hardware experience is highly desirable
Benefits
401(k) with Match Program – •Available Day 1 •
PTO Awards starting at 80 hours and increases with seniority
4 Paid Holidays
Medical, Vision, Dental Insurance
Company Funded – HSA/HRA Program
Short Term Disability
Company Paid Life Insurance
Wellness Program – •Earn $300 annually •
Team Member Assistance Program and Fund
Discounted Pet Health Insurance
Gym Reimbursement
Tuition Reimbursement Program
Training and Growth Opportunities
Team Member Discounts at all locations
Company Discount Program for Tickets, Electronics, Vacations, and more!
Company
Aubuchon Company
Your neighborhood hardware store with just what you need, at prices you can afford, and the help you would expect from a friend.
Founded in 1908
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Will Aubuchon
Chief Executive Officer
JILLIAN MONTMARQUET
Chief People Officer
Recent News
The Patriot Ledger
2024-04-28
Vermont Business Magazine
2024-04-28
Company data provided by crunchbase