Shyft6 ยท 1 month ago
Epic Resolute Professional Billing Implementation Analyst
Shyft6 is seeking an experienced Epic Resolute Professional Billing Implementation Analyst to support a full Epic implementation for a large healthcare organization. This remote role involves leading the design, build, testing, training, and activation of professional billing workflows across various service lines, ensuring integration with clinical documentation and scheduling systems.
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Responsibilities
Serve as the primary implementation analyst for Epic Resolute Professional Billing (PB) across the full project lifecycle
Lead discovery and workflow design sessions with revenue cycle, clinic operations, coding, compliance, and IT stakeholders
Translate payer contract requirements, charge capture workflows, and compliance rules into Epic PB configurations
Build and configure: Fee schedules, CPT and diagnosis mappings, and payer rule trees
Charge capture and charge routing workflows
Claim generation, claim edits, and submission workflows
Payment posting, adjustment logic, write-offs, and reconciliations
Workqueues for charge review, claims processing, follow-up, and denials management
Refund processing and credit balance workflows
Integrate Resolute PB workflows with: Epic Ambulatory documentation and charge capture
Coding and charge review teams
Epic Cadence scheduling and registration workflows
Clearinghouse partners and external payer interfaces
Coordinate closely with HIM, Hospital Billing, and clinical application teams to ensure end-to-end revenue cycle functionality
Develop and execute comprehensive unit testing, integrated testing, and UAT plans specific to Professional Billing workflows
Assist with charge master data mapping and historical billing data conversion strategies
Develop training materials and support end-user training sessions for billing operations teams
Participate in go-live readiness activities including cutover planning, command center support, and post-go-live stabilization efforts
Provide ongoing issue resolution, workflow stabilization, and optimization post-activation
Maintain comprehensive documentation including workflow maps, build specifications, testing results, and training materials
Qualification
Required
Epic Resolute Professional Billing certification, active or previously certified
Successful completion of at least one full Epic implementation as a primary or lead PB analyst
5+ years of Epic PB or physician billing analyst experience
Deep understanding of professional billing operations, including: Charge capture, Claims submission and clearinghouse workflows, Denial management processes, Payer contract rule configuration, ICD-10 / CPT coding interactions, Payment posting and reconciliation workflows
Experience collaborating with coding, compliance, clinic operations, and revenue integrity stakeholders
Ability to work independently in a remote project environment
Strong communication skills for running workflow design sessions, stakeholder presentations, and training events
Preferred
Experience with Epic Hospital Billing (HB) or integrated PB/HB revenue cycle implementations
Familiarity with: Value-based reimbursement models, Split billing workflows, Referrals and authorizations configuration, Managed care contracting workflows within Epic
Go-live command center leadership experience
Experience across large health systems or multi-facility implementations
Clarity reporting certification or billing analytics experience