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Texas Municipal Retirement System (TMRS) · 2 months ago

Benefit Administration Analyst

Austin, TX, USA

Full-time

Hybrid

New Grad, Entry Level

$60K/yr - $60K/yr

Texas Municipal Retirement System (TMRS) is a trusted partner to more than 940 cities across Texas, providing retirement, disability, and survivor benefits to over 260,000 public servants and their families. The Benefit Administration Analyst role involves ensuring the accurate and timely administration of member retirement benefits, requiring attention to detail and effective communication with members and city representatives.

Financial ServicesGovernment

Responsibilities

Review, research, and process member requests, providing detailed information regarding retirement eligibility, benefit options, and account activity

Interpret and explain TMRS statute, rules, and policies clearly to members and city representatives

Provide exceptional customer service through phone, written correspondence, and in-person interactions with both internal and external stakeholders

Respond to complex or escalated inquiries from members, retirees, beneficiaries, and participating cities

Qualification

Attention to detailProblem solving skillsDocument reviewCommunication skillsTeamwork

Required

High School Diploma or equivalent

Ability to communicate information and processes in a way that is easily understood

Skill in reviewing documentation and properly applying statute, rules, policies and procedures

Attention to detail and the ability to accurately complete work in a high-volume environment

Ability to navigate various information technologies

Effectively identify solutions using problem solving skills

Preferred

Associate's or Bachelor's degree

Benefits

Participation in TMRS pension plan, with a 2:1 organization match.

Optional participation in a 457B Deferred Compensation Plan

Medical, dental, and vision insurance at no cost to employees

Hybrid work schedule; 12 paid holidays; generous leave

Required in-person attendance during the first 3 months of employment.

Modern, centrally located Austin office

Company

Texas Municipal Retirement System (TMRS)

The Texas Municipal Retirement System (TMRS) is an award-winning statewide public retirement system that provides retirement, disability, and death benefits to more than 260,000 employees, retirees, and their beneficiaries of more than 940 participating Texas cities.

Founded in 1947