Bowie State University · 1 month ago
Assistant Bursar
Bowie State University is seeking an Assistant Bursar to assist with the oversight of technical functionality and policies related to Student Financials. The role involves managing student accounts, ensuring data integrity, and providing excellent customer service while meeting time-sensitive deadlines.
AdviceHigher EducationTraining
Responsibilities
Creating and maintaining a customer-centric environment
Help lead high-performing teams located within the Office of Student Accounts
Assist Bursar with supervising staff and overseeing the general day-to-day office operations
Assist with training staff in the Office of Student Accounts and the University Central Cashiers
Supports the University Cashier when necessary and organizes coverage of duties during the University Cashier's absence
Help develop and implement metrics to improve quality of work and operational efficiency
Collaborate with Financial Aid, Registrar, Admissions, Housing, Auxiliary, Wellness Center, and Enrollment Management to ensure timely and accurate application of charges and payments
Triages system errors, troubleshoots solutions and correspond with the Department of Information Technology when necessary
Manages daily integrity of students’ accounts for current and former students
Accountable for helping with Student Account inquiries & complaints and problem solves in a timely manner
Accountable for applying Student Financials PeopleSoft functionality and knowledge daily
Oversight of student account refunds, verifying calculations in accordance with Title IV monies, and processing timely student refunds weekly. Batches are processed frequently during aid disbursement periods
Accountable for exercising a general knowledge of financial aid , student records, and admissions functionality in relation to student financials' practices
Exercises knowledge of 1098-T tax forms and manage communication to account holders as necessary and assist with exporting data files to vendor
Reconciles, research, and resolves cashier’s payment issues
Act as an office liaison for responding to legislative, state, and other audit inquiries
Monitor the Student Accounts Office email inbox activity for response time
Monitor Virtual Appointment schedule and coverage
Other related duties as assigned
Qualification
Required
Bachelor's degree in Accounting, Business, Computer/Business Systems, or a related discipline
at least 1 to 3 years of relevant experience, preferably in Student Finance or Accounts Receivable
At least 2 years of experience using PeopleSoft or similar ERP system
Good analytical skills
Proficient using MS Word and Excel
Knowledge of internal control procedures
Ability to apply operating policy and regulatory guidelines
Competency with computer skills application and business systems analysis
Attention to detail while multitasking
Ability to work in a fast-paced environment and meet deadlines
Excellent organizational, time management and communication skills
Ability to work effectively with little supervision
Ability to demonstrate policy and system driven judgement and problem solving in all job tasks
Ability and willingness to work in a team setting with a professional demeanor
Preferred
5 years in the higher education industry with PeopleSoft knowledge or applicable systems driven technological experience in higher education
Benefits
Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance
Paid time for paid sick leave, annual leave, and personal leave
12 paid holidays per year
Tuition remission
Employer-funded pension and supplemental retirement accounts
Company
Bowie State University
Bowie State University is a school in Bowie.
Funding
Current Stage
Growth StageTotal Funding
$5.63MKey Investors
Maryland Higher Education CommissionNational Science FoundationMinority Business Development Agency
2025-06-04Grant· $2.2M
2024-07-03Grant
2023-01-12Grant· $2.1M
Leadership Team
Recent News
Maryland Daily Record
2025-10-15
Bowie State University
2025-10-15
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