Bank of America · 2 months ago
Research & Adjustments Rep II
Saint Louis
Full-time
Onsite
Mid LevelBank of America is committed to helping make financial lives better through every connection. The Research and Adjustments Representative II role involves processing payments and conducting extensive account research, focusing on delinquent and charged off accounts.
Asset ManagementBankingFinanceFinancial ServicesFinTech
Responsibilities
The Research and Adjustments Representative II role is responsible for processing payments, extensive account research and completing maintenance on delinquent and/or charged off Business Lending, Deposit and Consumer Vehicle Lending products
This role requires advanced account review and problem solving skills
Primary responsibilities include loss mitigation of delinquent or charged accounts
Navigates a computerized data entry system and other relevant applications
They understand account terms, regulatory and compliance requirements that apply to the process and are able to work within these guidelines
Also, must adhere to internal operational and financial controls and ensures that they are observed for all assigned cases
May provide support to and training to other researchers within the department
Qualification
Required
Self-motivated and goal oriented
Ability to adapt quickly to changes in the environment
Must be detail oriented, an independent thinker, and able to handle multiple tasks concurrently
Must be able to work in a team environment
Ability to navigate multiple computer systems simultaneously
Ability to think critically and use sound judgment in decision making
Analytical and problem resolution skills
High School Diploma / GED / Secondary School or equivalent
Preferred
Previous Collections or Recovery experience
College degree or commensurate work experience preferred
Knowledge of Deposit
Company
Bank of America
Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
Founded in 1998
10001+ employees
H1B Sponsorship
Bank of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)
Funding
Current Stage
Public CompanyTotal Funding
$3.59BKey Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M
Leadership Team
Charissa Messer
Senior Vice President, Creative Agency Executive (Enterprise Creative Solutions)
Rami Salem
SVP Strategic Competitive Intelligence
Recent News
2026-01-17
Company data provided by crunchbase