Advice Personnel · 3 weeks ago
Resident Manager – Luxury Residential Portfolio; Lease-up (600+ Units) Manhattan, NY
New York, NY
Full-time
Onsite
Senior Level
$135K/yr - $150K/yr
5+ years expAdvice Personnel is seeking an experienced and dynamic Resident Manager to oversee a portfolio of 600+ luxury rental units. The role involves managing daily building operations, maintaining high operational standards, and ensuring exceptional resident experiences.
EmploymentRecruitingStaffing Agency
Hiring Manager
Ashley George
Responsibilities
Oversee all aspects of daily building operations, ensuring timely maintenance and smooth functioning of building systems
Coordinate preventive maintenance, inspections, and capital improvement projects
Manage vendor relationships and service contracts (HVAC, janitorial, landscaping, pest control, etc.), ensuring compliance and high-quality performance
Handle resident concerns with professionalism and urgency, maintaining the highest standard of customer service
Collaborate with the General Manager to oversee budgeting, repairs, and construction projects
Respond promptly to emergencies, coordinating resources and implementing corrective actions
Lead and motivate on-site teams, including doormen, concierge, handymen, and porters, fostering a culture of excellence and accountability
Supervise contractors and service providers, ensuring work meets all safety and compliance standards
Promote teamwork, communication, and efficiency across property operations
Qualification
Required
Minimum 5 years of experience managing at least 400+ unit residential property
Strong understanding of building systems including HVAC, plumbing, electrical, carpentry, waterproofing, and capital improvements
Exceptional organizational, analytical, and communication skills
Proven ability to multitask and prioritize in a fast-paced environment
Professional demeanor with a proactive, hands-on management style
Must possess all required property management and building operations licenses
Ability to respond to after-hours emergencies (24/7 on-call availability)
Preferred
Luxury or high-end property management experience
Lease-up experience
Benefits
Bonus
401k
Comprehensive health benefits with medical, dental and vision
Other valuable perks
Company
Advice Personnel
Advice is a boutique recruiting firm specializing in placing professionals in accounting and tax, finance, real estate operations, human resources, office support and go-to-market.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
A
Alan Schwartz
Retired Managing Director
Company data provided by crunchbase