EVG Specialty Network ยท 1 month ago
Veterinary Financial Service Representative
evgspecialtynetwork is a leader in 24/7 advanced emergency and specialty veterinary care, and they are seeking a detail-oriented and customer-focused Veterinary Financial Service Representative to manage the client financial aspects of their practice. The role involves overseeing financial operations related to client accounts, ensuring clarity in financial matters, and providing exceptional service to clients.
Non-profit Organization Management
Responsibilities
Reviewing invoices for services provided
Processing payments and refunds
Maintaining precise financial records that meet company and legal standards
Coordinating with pet insurance companies for claims submissions and reimbursement tracking
Preparing financial reports
Helping clients understand payment options, including third-party financing such as CareCredit
Partnering with the veterinary team to ensure seamless communication around client accounts
Providing exceptional customer service by addressing billing questions and concerns with professionalism and compassion
Qualification
Required
Excellent organizational skills and attention to detail
Strong interpersonal and communication skills with a client-first approach
Proficiency in financial management systems, practice management software, and general office technology
Ability to work in a fast-paced environment and manage multiple tasks
A passion for animals and the veterinary field
Ability to work four 10-hour shifts per week; some weekends may be required
Preferred
Proven experience in financial coordination, medical billing, or veterinary billing
Experience with Excel, Instinct, and Xero
Benefits
Generous paid time off
Medical, dental, and vision benefits
Employer-funded HSA
Paid family leave
401 (k) with company match
Continuing education allowance
Pet care benefits
Company
EVG Specialty Network
EVG Specialty Network is an elite partnership of the most advanced veterinary care facilities on the East Coast.