Veterinary Financial Service Representative jobs in United States
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EVG Specialty Network ยท 1 month ago

Veterinary Financial Service Representative

evgspecialtynetwork is a leader in 24/7 advanced emergency and specialty veterinary care, and they are seeking a detail-oriented and customer-focused Veterinary Financial Service Representative to manage the client financial aspects of their practice. The role involves overseeing financial operations related to client accounts, ensuring clarity in financial matters, and providing exceptional service to clients.

Non-profit Organization Management

Responsibilities

Reviewing invoices for services provided
Processing payments and refunds
Maintaining precise financial records that meet company and legal standards
Coordinating with pet insurance companies for claims submissions and reimbursement tracking
Preparing financial reports
Helping clients understand payment options, including third-party financing such as CareCredit
Partnering with the veterinary team to ensure seamless communication around client accounts
Providing exceptional customer service by addressing billing questions and concerns with professionalism and compassion

Qualification

Financial coordinationMedical billingPractice management softwareExcelCustomer serviceMultitaskPassion for animalsInterpersonal skillsAttention to detailCommunication skills

Required

Excellent organizational skills and attention to detail
Strong interpersonal and communication skills with a client-first approach
Proficiency in financial management systems, practice management software, and general office technology
Ability to work in a fast-paced environment and manage multiple tasks
A passion for animals and the veterinary field
Ability to work four 10-hour shifts per week; some weekends may be required

Preferred

Proven experience in financial coordination, medical billing, or veterinary billing
Experience with Excel, Instinct, and Xero

Benefits

Generous paid time off
Medical, dental, and vision benefits
Employer-funded HSA
Paid family leave
401 (k) with company match
Continuing education allowance
Pet care benefits

Company

EVG Specialty Network

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EVG Specialty Network is an elite partnership of the most advanced veterinary care facilities on the East Coast.

Funding

Current Stage
Late Stage

Leadership Team

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Kieran Mara
President & Chief Operating Officer
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Seth Biase
Talent Acquisition Partner/Talent Sourcer
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Company data provided by crunchbase