Remote Sales & Customer Service Agent jobs in United States
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Alorica · 1 month ago

Remote Sales & Customer Service Agent

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$16.50/hr - $16.50/hr

Alorica is a global leader in customer service and experience, offering endless career opportunities. As a Customer Service Representative, you will help clients by addressing their customers' concerns, providing support, and resolving issues.

Call CenterCustomer ServiceMarketingOutsourcingTechnical Support

Responsibilities

Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes
Maintain and update customer information as necessary
Upsell current customers on new or enhanced services

Qualification

Customer service experienceProblem-solving skillsSales skillsCommunication skillsAttention to detail

Required

High School Graduate

Benefits

Full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being
Supporting their own communities through Making Lives Better with Alorica (MLBA)
MLBA is our award-winning, in-house non-profit charity that’s focused on empowering people through mission-focused work

Company

Alorica

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Glassdoor3.2
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Alorica is a BPO company that provides outsourcing customer experience services for all customer interactions.
dateFounded in 1999
location
Irvine, California, USA
people-size10001+ employees
web-link
http://www.alorica.com

Funding

Current Stage
Late Stage
Total Funding
$727.62M
Key Investors
Cerberus Business Finance
2023-04-20Debt Financing· $725M
2009-08-13Series Unknown· $2.62M

Leadership Team

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Max Schwendner
Co-Chief Executive Officer
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Mike Clifton
Co-CEO
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Recent News

EIN Presswire
Telephone Call Centers Market to Reach US $150.51 Billion by 2029
2025-11-19
Business Wire
CallMiner Announces 2025 LISTEN Award Winners, Recognizing Achievements in Customer Experience, Automation, and Conversation Intelligence
2025-11-04
Business Wire
Award-Winning Nonprofit, Making Lives Better with Alorica, Achieves Employee-Led $10 Million Goal to Mark 10 Years of Impact
2025-10-29
Company data provided by crunchbase