Zoom · 1 day ago
Principal DevOps Engineer
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$147K/yr - $339K/yr
15+ years expZoom is building the next generation of Cloud and Colocation infrastructure that powers seamless communication and collaboration for millions of users worldwide. They are seeking a Principal Meeting DevOps Engineer who will lead investigations across diverse services, improve deployment pipelines, and enhance containerization strategies. This role involves technical leadership, collaboration with various teams, and driving system reliability and scalability.
CollaborationInformation TechnologyMessagingSaaSVideo Conferencing
Responsibilities
Leading deep-dive investigations across diverse services and environments. Working on real time media systems to web, team chat and AI to uncover architectural or operational bottlenecks
Designing and implementing improvements in deployment pipelines, orchestration frameworks, and CI/CD automation to increase reliability and release velocity
Working closely with product and service owners to enhance containerization strategy, improve resource efficiency, and reduce operational friction
Partnering with the Meeting DevOps and Cloud Infra teams to modernize hybrid infrastructures panning colocation data centers, AWS, OCI, and other cloud providers
Driving system observability, fault isolation, and resilience engineering, ensuring services meet strict availability and latency SLAs
Providing technical mentorship to DevOps engineers and influence best practices in automation, monitoring, and release engineering. Champion a culture of data-driven reliability through postmortems, SLIs/ SLO's, and continuous performance optimization
Qualification
Required
15+ years in DevOps, SRE for large-scale, production systems
Successful hands-on background in Linux systems, networking, and distributed systems
Possess experience operating and design low-latency, high-throughput backend services at global scale
Knowledge of media or real-time communication systems (e.g., MMR, WebRTC)
Recognize knowledge of TCP/IP, routing, DNS, load balancing, and packet capture tools
Familiarity with colocation data center operations, including hardware provisioning and troubleshooting
Demonstrate experience with Terraform, Ansible, Kubernetes, Docker, and modern CI/CD pipelines
Successful problem-solving, debugging, and systems-level design skills
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
Company
Zoom
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
5001-10000 employees
H1B Sponsorship
Zoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (178)
2023 (144)
2022 (259)
2021 (86)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$276MKey Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO
Leadership Team
Eric Yuan
Founder & CEO
Xuedong Huang
Chief Technology Officer
Recent News
2025-12-20
2025-12-19
Company data provided by crunchbase