Belk · 2 hours ago
Estee Lauder Counter Manager - Full Time - Hamilton Place
Chattanooga, TN
Full-time
Onsite
Entry, Mid Level
1+ years expBelk is a retail company focused on enhancing customer experiences and adapting to market trends. The Cosmetic Counter Manager role involves driving sales and customer engagement within a cosmetics brand, leading a team to achieve key performance metrics and fostering a positive store culture.
E-CommerceRetailRetail Technology
Responsibilities
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics
Create memorable store experiences through building genuine team, vendor, customer, and community relationships
Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotions, special events, and customer outreach to advance beauty business
Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service
Build personal and team product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends to create exciting customer engagement
Drive repeat client interactions as a knowledgeable and trusted resource
Enhance team’s selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning
Connect with Beauty Advisors through team meetings and one-on-one touch bases to review goals and performance results
Ensure associates are well-informed and confident in speaking to available inventory and assortment
Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience
Support store fulfillment in designated areas by accurately and efficiently executing omni processes
Support team with merchandising product, replenishment, recovery, and cleanliness to maintain visual merchandising and beauty hygiene standards daily
Align presentations with vendor and company directives
Partner with store leaders to ensure team schedules align with business needs, traffic plans, and event strategies to maximize associate and department productivity
Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on evolving business needs
Lead shortage control and inventory accuracy in designated areas by executing price changes, product transfers, and processing damaged items timely
Champion team knowledge of inventory management, asset protection procedures, and safety guidelines
Qualification
Required
Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success
Skills and experience to perform in the role and a commitment to continuously learn
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others
Self-directed and able to work with minimal supervision in a deadline-driven environment
Communicate with excellence
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems
1+ years of retail experience and a dedication to customer service excellence
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays
Must regularly move around all store areas and be accessible to customers
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs
Comfortable with and enjoy assisting customers with makeup application and skincare services
Benefits
Medical, Dental, and Vision
401K with Matching Contribution
Generous PTO
Merchandise Discounts
Paid Maternity and Paternal Leave
Growth and Professional Development Opportunities
Employee Assistance Programs
Education and Tuition Reimbursement Programs
Company
Belk
Belk, Inc. is the mainline department store company with 305 stores located in 16 Southern states.
10001+ employees
H1B Sponsorship
Belk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (19)
2023 (20)
2022 (31)
2021 (32)
2020 (64)
Funding
Current Stage
Public CompanyTotal Funding
$485M2024-07-23Debt Financing· $485M
2015-08-24Acquired
2011-11-23IPO
Leadership Team
Don Hendricks
Chief Executive Officer
H
Hyon Park
EVP, CIO
Recent News
2025-12-03
Retail Dive
2025-12-02
2025-11-24
Company data provided by crunchbase