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Stratosphere Quality · 1 month ago

Account Manager Covering Western Michigan Territory

Grand Rapids, MI

Full-time

Onsite

Mid Level

$57K/yr - $70K/yr

3+ years exp

Stratosphere Quality is a company focused on manufacturing quality and inspection services, and they are seeking an Account Manager for the Western Michigan Territory. This role involves executing sales strategies, building customer relationships, and identifying new business opportunities while maintaining a strong understanding of manufacturing quality processes.

CRMInformation TechnologySoftware

Responsibilities

Initiates contact with manufacturing customers and develops relationships to generate referrals or leads for new business opportunity

Identifies needs and opportunities for inspection projects in a defined geographic territory; develops and implements new market strategies

Identifies manufacturers and parts suppliers; calls on prospective customers, determines needs and develops long-term customer relationships

Develops and delivers presentations; communicates company’s value to customer

Follows up with customers to ensure service issues are identified, understood and solved

Interacts with Internal Account Manager on strategy specific to new business development

Interacts with other sales team members to share leads, customer knowledge, and projects that cover multiple territories

Works directly with operations team to review weekly sales plan that includes current business and new business development

Leads negotiations specific to pricing, adjustments, and disputes that arise with customers

Maintains strong knowledge of manufacturing quality and inspection business

Provides accurate forecasts through reporting to management with the use of Salesforce.com

Ensures and maintains compliance with quality requirements and ISO procedures

Completes required training classes

All other duties and responsibilities as may be assigned

Qualification

Territory sales experienceSalesForce.comManufacturing quality knowledgeMicrosoft OfficeConflict resolutionNegotiation skillsVerbal communicationWritten communicationInterpersonal skills